Desktop Support Advisor

工作内推

competitive

截止日期2020-11-11

Monadelphous

Brisbane

1年以内经验

本科以上

Full-time
Junior
Anonymous User

Anonymous

https://bit.ly/2SLNeXH

工作内容

  • Delivering IT services to meet customer requirements whilst making every effort to exceed customer expectations
  • Providing hands-on assistance, troubleshooting and provisioning of technology solutions to customers
  • Maintaining clear and concise communications and records to support service delivery
  • Flexibility in working hours to support business customers and participation in a shift roster when required.

工作要求

  • Exposure to the following technologies -
    Windows 7 and 10 Operating Environments;
    Office 365;
    SharePoint;
    Active Directory;
    VDI environments;
    Android and Apple devices
  • Tertiary Qualifications in Information Technology or related field
  • Excellent interpersonal and written communication skills
  • Demonstrated customer service skills and a 'can do' approach
  • Mentoring and training of colleagues and customers
  • Basic understanding of the ITIL Service Delivery framework
  • Strong time management and an ability to prioritise workload
  • Must be able to work autonomously

公司信息

公司介绍

Monadelphous

Monadelphous is a leading Australian engineering group providing construction, maintenance and industrial services to the resources, energy and infrastructure sectors.
本地公司
http://www.monadelphous.com.au
email

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