IT Help Desk Support

Responsibilities include:

• Monitor and respond quickly to incoming requests related to IT issues
• Maintain computer systems and act as support if any system goes down
• Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc)
• Assist with onboarding of new users
• Install, configure, and upgrade PC software

Qualifications:

• Experience with computer systems, PC repair, and network management
• Ability deploy, configure, and support operating systems on desktop and mobile
• Strong customer service skills
• Experience using Microsoft Office products, especially Outlook and Excel
• Work autonomously and as part of a team
• Time management and prioritisation skills

Be part of a dedicated, collaborative team and put your career on track for a succession plan that provides supported learning and development with flexible work-life balance.

Contract length: 6 months

Job Types: Full-time, Part-time, Contract

Salary: $30.00 – $35.00 per hour

Schedule:

• Monday to Friday

Experience:

• IT Support: 1 year (Preferred)

Work Eligibility:

• Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

Work Remotely:

• No

Spare Staff was founded by James Nguyen with a vision of turning a time-consuming, often-frustrating traditional recruitment process into an easy online “shopping” experience. James owns a small business in Sydney, Australia and has gone through many years of the traditional method of hiring employees — job posting, going through hundreds of applications, shortlisting CVs, interviewing candidates, calling for references, then finally making a hire. Like many employers who relate to this problem, James believes that there has to be a better way.