Senior IT Support Analyst

Working with the IT Team in our Sydney Office, we are currently looking for an ambitious IT Support Analyst who can supervise a small team who provide the following support:

• Frontline support
• Backline support
• Hardware and Software installations and support
• Networking as well as server support
• Virtualization
• Application Support

We look for people with a client centric, consultative approach. You’re committed to excellence and ongoing development, and want to add value to the Aramex business.  We want team players. We care about our regional franchisees, our courier franchisees and our colleagues, and we want you to do the same. This role works across Australia and New Zealand.

• A+ and N+
• CCNA
• MCSE preferred
• Windows Server 2008, 2012, 2016 and extensive knowledge key
• Cisco, HP and Aurba networking knowledge key
• TCP/IP
• Working knowledge of MPLS protocols and design
• Microsoft Office 365 basic knowledge
• Excellent communication both written and verbal
• Previous supervisory experience
• Enjoy mentoring junior colleagues
• Dependable
• Ability to multi-task
• Hardware knowledge
• Intermediate networking skills

Aramex (formerly Fastway Couriers) provides a cost-effective and reliable courier service across Australia. With 27 Regional Franchisees and over 800 courier franchisees, we’re local people who are committed to delivering for our communities. As part of the global Aramex network, we’re here to take Australian business to the world.