Software System Support Engineer
Australia • Melbourne
Belgravia eHealth
Type: Full-time
Level: Junior Level
Salary:
3 years ago
Deadline: 2021-01-28
Job Requirement
- Deploy and Support hosting infrastructure and Company Software solutions in AWS and Client-based environments
- Configure systems and application events monitoring and alerting
- Respond to systems and application health monitoring alerts, customer incidents and enquiries
- Liaise with ICT vendors and suppliers
- Maintain and develop the support knowledge base and documentation
- Participate in the on-call roster and occasional after hours deployment activities
- Advanced knowledge of Microsoft Windows desktop and server platforms
- Advanced knowledge of AWS infrastructure, networking and application hosting.
- Experience with Microsoft SQL server hosting and support
- Experience with Microsoft Active Directory and domain services
- 2+ years of experience in IT systems and network administration both cloud and on premise (primarily Microsoft and AWS based)
- 3+ years of experience in IT Service delivery, corporate software and end-user support
Company Info
- Advanced knowledge of Microsoft Windows desktop and server platforms
- Advanced knowledge of AWS infrastructure, networking and application hosting.
- Experience with Microsoft SQL server hosting and support
- Experience with Microsoft Active Directory and domain services
- 2+ years of experience in IT systems and network administration both cloud and on premise (primarily Microsoft and AWS based)
- 3+ years of experience in IT Service delivery, corporate software and end-user support
Company Introduction
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