Software System Support Engineer

Australia • Melbourne
Belgravia eHealth
Type: Full-time
Level: Junior Level
Salary:
3 years ago
Deadline: 2021-01-28

Job Requirement

  • Deploy and Support hosting infrastructure and Company Software solutions in AWS and Client-based environments
  • Configure systems and application events monitoring and alerting
  • Respond to systems and application health monitoring alerts, customer incidents and enquiries
  • Liaise with ICT vendors and suppliers
  • Maintain and develop the support knowledge base and documentation
  • Participate in the on-call roster and occasional after hours deployment activities
  • Advanced knowledge of Microsoft Windows desktop and server platforms
  • Advanced knowledge of AWS infrastructure, networking and application hosting.
  • Experience with Microsoft SQL server hosting and support
  • Experience with Microsoft Active Directory and domain services
  • 2+ years of experience in IT systems and network administration both cloud and on premise (primarily Microsoft and AWS based)
  • 3+ years of experience in IT Service delivery, corporate software and end-user support

Company Info

  • Advanced knowledge of Microsoft Windows desktop and server platforms
  • Advanced knowledge of AWS infrastructure, networking and application hosting.
  • Experience with Microsoft SQL server hosting and support
  • Experience with Microsoft Active Directory and domain services
  • 2+ years of experience in IT systems and network administration both cloud and on premise (primarily Microsoft and AWS based)
  • 3+ years of experience in IT Service delivery, corporate software and end-user support

Company Introduction

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地址

Level 10b, 144 Edward Street, Brisbane CBD(Headquarter)
Level 8, 11 York st, Wynyard, Sydney CBD
Business Hub, 155 Waymouth St, Adelaide SA 5000

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