Technical Support Specialists
Job Description
Assess and evaluate customer needs to ensure accurate and positive results
Demonstrate a high competency with computer navigation and troubleshooting
Showcase an eagerness and passion to learn about current technology
Provide attention to detail in capturing customer information accurately
Job Requirement
Flexibility with rostering and availability
Excellent command of the English language (verbal and written)
Ability to visit our Brisbane CBD office when/if required
Experience working with KPI's or targets
Resilience and openness to feedback
Previous experience in an operational, customer service, or helpdesk support environment