What do you know about SLA in the context of Pega? What is its importance?

What do you know about SLA in the context of Pega? What is its importance?

题目类型: 技术面试题

这是一道技术面试题，常见于澳洲IT公司面试中。

难度: easy

标签: interviewbit, pega, topic-specific

参考答案摘要

SLA is an acronym for Service Level Agreement. It is one of the most useful features of the Pega CRM platform. As part of the case management process, Service Level Agreements allow us to set targets ...

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