mable Company Intelligence
Mable is a health-tech platform where people looking for disability and aged care support connect with independent support workers in their community. As one of Australia’s fastest-growing scale-ups, we think big to spearhead change in our sector. We're passionate about inclusivity and giving choice and control back to those who need it. Mable launched in 2014 when co-founder Peter Scutt teamed up with friend and colleague Tony Charara after struggling to find the right home care solution for his parents. Today, Australia’s largest and most diverse community of independent support workers has provided over 13 million hours of support on Mable so everyone can live their kind of independence.
Website: https://www.brushmable.com/
AI Analysis
Mable is an Australian disability + aged-care marketplace founded in 2014 by Peter Scutt and Tony Charara, headquartered in Sydney. The platform connects NDIS participants and aged-care recipients directly with 15,000+ vetted independent support workers (mable.com.au 2025), taking a service fee on completed bookings — bypassing the traditional provider-as-employer model and giving care recipients budget + worker choice. Primary customer segment is self-managed and plan-managed NDIS participants (Mable doesn't accept agency-managed funds, by design) and their families. Key differentiators are scale (largest independent-worker community in AU, 89% participant satisfaction, 500,000+ support hours processed monthly), and the consumer-directed care model that aligns with post-2024 NDIS reform direction. As of 2024, Mable was a top-10 NDIS + aged-care provider by payments volume, processing approximately AUD 839M in annual GTV (Startup Daily 2024). The company has been exploring strategic options and acquisition interest reported in 2024 (Startup Daily — 'hoping a buyer will make it a unicorn'), suggesting late-stage scale-up looking for liquidity event.
Industry: Health Tech / Marketplace / Disability & Aged Care
Tech Stack: Ruby on Rails (core marketplace monolith, primary backend), React + TypeScript (web app frontend), AWS (primary cloud — EC2, RDS, S3), PostgreSQL (transactional booking + payment data), Redis (caching + session storage), Python (data + matching algorithms + reporting for NDIS compliance), Elasticsearch (search across support workers + services), Kubernetes (containerised microservices on AWS EKS), Node.js (some newer microservices alongside the Rails monolith), Swift / Kotlin (native mobile apps for workers + clients)
Hiring Trend: Growing
Interview Style: Typically 3-4 rounds over ~3 weeks per Glassdoor (50% positive sentiment, difficulty 2.6/5 — relatively low-friction process). R1 (30min): initial recruiter screen — role, motivation, NDIS-domain interest. R2 (45-60min): hiring manager call — past experience walk-through + cultural alignment. R3 (technical test): take-home or live coding — Rails + system thinking focus. R4 (final): mix of cultural + technology-specific questions, often with team members + senior eng leadership. Tip: Mable interviews heavily probe values alignment (care-sector mission) alongside tech — generic 'product-minded engineer' answers don't land; show genuine interest in disability + aged-care problem space.
Culture Highlights: Glassdoor 4.0/5 overall (72 reviews), Sydney office 4.1/5 (42 reviews), 71% would recommend to friend (Glassdoor 2025), Strong mission-led culture cited repeatedly in 2024-2025 reviews — 'good people doing good work' is the modal positive sentiment, 500,000+ support hours processed monthly + 15,000+ active workers (mable.com.au 2025) — meaningful scale + social impact, Flexible working flagged positively in 2024-2025 Glassdoor reviews — 'work life balance is great'
Interview Prep
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