澳洲IT招聘第119期|大量Entry Level职位:Desktop Support/Service Desk Analyst
2019-05-29
JiangRen Mr
Working location: Brisbane
Company: Insurance Company
Your skills
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Expert, up to date knowledge of CSS, Typescript, AngularJS 1.x, Angular 6, and/or React Demonstrated experience building and maintaining web apps in the cloud
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Strong design knowledge and practical experience applying design patterns and modern development practices like TDD
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Strong understanding of GIT, Pull Requests and DEVOPS in general
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A self-starter, with the ability to execute on tasks without micro management
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Flexible approach, with the ability to handle changing priorities
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Love to challenge yourself with new technologies and ways of working
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Experience migrating from AngularJS 1.x to Angular 6 or React is desirable
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Experience in cross browser test automation is desirable
Salary: Negotiable
Contact: career@jiangren.com.au
Level 2 Desktop Support
Working location：Brisbane CBD & Inner Suburbs
Company：Attribute Consulting
Attribute Group are partnered with a global Managed Service Provider on a 6-month opportunity to assist with their Level 2 Desktop support for Customer Experience. Our client specialises in enterprise level Cloud and Data Centre technologies with a passion for End User Computing.
About the role
As part of the role you will be responsible for Customer Experience activities. These include but are not limited to…
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Provide 2nd level Desktop support f
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Identify gaps within the knowledge-based articles and create draft articles for review.
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Perform Site Setup activities including (Moves, Adds or Changed)
Duties
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Face to face and remote Level 2 technical support.
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Plan and action through to resolution each ticket assigned.
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Provide rostered support on Help Desk.
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Collaborate with Infrastructure Services (IS), Service Desk, and Applications Management (AM) in the delivery of CX Services, including diagnosis and remediation of all Digital Workplace Services.
Skills & Experience
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Level 2 Desktop engineer strong experience in a customer facing support and/or desktop deployment role.
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Skills in Microsoft OS/Systems Centre deployment tools, PC technical troubleshooting, Windows networking.
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Ability to work within a project team and work autonomously
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2+ years’ experience installing, configuring and supporting personal computer hardware, monitors, printers and peripherals.
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Decision making skills including work load prioritization
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Organizational and time management skills
Contact: career@jiangren.com.au
Service Desk Analyst
Working location：Brisbane CBD & Inner Suburbs
Company：Anglicare Southern Queensland
About the Position
Anglicare is one of Queensland’s most experienced community service providers, and over the years our offering has evolved under different banners, and expanded greatly to include “all of life” services. Our range of supports is ever-increasing and are delivered in partnership with government and other organisations.
To continue these essential services, Anglicare require the support of two full-time Service Desk Analysts on a six-month fixed-term contract. In this role you will provide first level help-desk IT support to all organisational business units, and act as the first point of contact for user issues. The role is also responsible for logging, documenting and tracking IT issues, and complying with organisational policies and procedures.
About You
With a genuine passion for, and interest in the ICT sector, you will have experience in a Help Desk environment and have skills covering:
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Proficiency in responding to issues in a timely, professional and polite manner
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Ability to prioritise and escalate issues based on critical need
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Demonstrated skills in documentation, logging jobs and monitoring resolutions
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Analysis and trouble-shooting of regular trends and the ability to provide effective solutions
Along with your exceptional communication skills, the following attributes will also support your success:
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Friendly and engaging telephone manner with the ability to relate technical information to non-technical audiences
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Comfortable corresponding across a number of mediums, with all levels of staff and management
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An enthusiastic, positive and energetic approach to your work, including team engagement
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Time management skills and the ability to remain calm in high pressure situations
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Demonstrated problem solving, negotiation and influencing skills
You will be required to hold a current National Police Certificate; relevant ICT qualifications would be considered beneficial.
What We Offer
Anglicare is committed to building a highly skilled workforce, assisted by a dedicated management team. We support our staff with learning and development initiatives, an employee benefits program and progressive human resources management strategies, and are recognised as a leading employer in the non-profit sector. You will also enjoy:
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Working within a team of dedicated professionals in an environment of continuous improvement
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Further development of your skills and experience across a range of tasks and duties in a fixed term role
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Easily accessible public transport options, including bus, train and ferry
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Plenty of choice for coffee and lunch with numerous cafes, restaurants and a local Woolies
Show Your Interest
Apply now and be rewarded with a position that directly and positively influences the quality of life for our clients; working within an organisation that values your professional contribution and personal well-being.
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues. We promote a child-safe environment and are committed to providing on-going care and protection.
Contact: career@jiangren.com.au
Backup / Migrations / Internal IT support officer
Working location：Brisbane CBD & Inner Suburbs
Company：Intalock Technologies
Responsibilities – Backup, Migrations and IT Support
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Provide Remote Technical Support, troubleshooting and root cause analysis relating to client's Backup and migration services.
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Ensure operational procedures and practices are well documented and consistently updated to ensure currency
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A good working knowledge of hardware and systems (server and storage technologies).
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General Windows Application troubleshooting, use of vendor support portals and knowledge base
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Extensive troubleshooting experience a Must
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Excellent client communications skills
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Accept, manage and update service requests to ensure contracted Service Level Agreements are met.
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Willingness to be on a rotating on-call roster to ensure coverage 24x7
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Contribute to the established change management process
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Take responsibility for customer escalations and act as a point of escalation both in and out of hours as required
Required skills and knowledge:
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VERITAS NetBackup administration experience
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Windows Server knowledge (windows services, windows troubleshooting, log gathering).
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Experience with Virtualization products such as VMWare and Hyper-V
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Windows Server Administration experience and associated Microsoft technologies such as Microsoft Exchange Server, Microsoft SQL Server and Microsoft SharePoint Server
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SQL Server experience (create and run queries) (desirable)
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SFTP and FTP (desirable)
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O365 and Migration experience (desirable)
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Microsoft Exchange experience (desirable)
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Backup operations experience in an outsourced/managed service environment (desirable)
Contact: career@jiangren.com.au
Working location：Sydney
Company：Deep Adaptive IT Inquire
Summary
We are Sydney based local IT service and consulting company.Our business is to help small and medium size business to manage their ITsystems in most cost-effective way. Company is purely project driven. The idealcandidate will have experience in IT industry or background. In this role, youwill be responsible for developing relationships with clients negotiatingcontracts and closing
deals.
Job responsibilities
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Identify potential clients in the target market andcomplete appropriate research on the prospective client’s business and equipment needs
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Develop relationships with prospective clients, whilemaintaining existing client relationships
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Partner with sales teams to create contract-winningproposals for current and prospective
Clients
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Negotiate contract terms with clients and communicateterms to stakeholders
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Collaborate with design and production teams to ensurecontracted product specifications are executed on-time and as agreed
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Become a subject matter expert on our business products,processes and operations, and remain up-to-date on industry news
Experiences
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1-2 yeas IT background
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Understanding variety technology
Skill
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High-level communication skills
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Successful track record in B2B sales and negotiation
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Excellent verbal and written communication skills
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Working experience with sales techniques
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Experience working to and exceeding targets
Contact: sydney@jiangren.com.au
Location: Sydney
Company：Vianet
This is an excellent opportunity for aJunior/Intermediate Developer looking to be part of a small, collaborative teamwith a distinct start-up culture. We value teamwork, curiosity and a bias foraction. The primary purpose of this role will be to help develop the webcomponents of our IoT platform and implement web applications for specificcustomer use-cases
Responsibilities include:
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Implement, build and test web applications in React to solve customer problems
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Participate in planning of web and mobile user interfaces and APIs
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Create prototypes and proof-of-concepts to demonstrate IoT technologies and solutions
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Utilise the latest frameworks, libraries and design methodologies
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Combine your knowledge of web technologies and design aesthetic to develop highly usable and performant web interfaces and APIs
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Develop unit, component, functional and performance tests for your code
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Excellent oral and written communication skills
About you:
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A degree in Computer Science or Engineering, or equivalent experience
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Programming languages (Javascript, Python)
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3+ years software development experience
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Agile development experience
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JavaScript framework experience (React, Vue, Angular)
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Git source control (Bitbucket, Github)
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Database experience (MySQL, Postgres, AWS RDS/Aurora)
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Continuous delivery and integration
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RESTful API consumption, design and development
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Cloud hosted infrastructure (AWS, Google Cloud, Azure)
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Serverless application development (AWS Lambda/Google Functions)
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Linux experience (Ubuntu, Debian, RedHat/CentOS)
Contact: sydney@jiangren.com.au
Python Developer
Working location：Sydney
Company：Tata Consultancy Services
IT services, consulting andbusiness solutions organization that has been partnering with many of theworld’s largest businesses in their transformation journeys for the last fiftyyears. It offers a consulting-led, Cognitive powered, integrated portfolio ofIT, Business & Technology Services, and engineering. This is deliveredthrough its unique Location Independent Agile delivery model, recognized as abenchmark of excellence in software development.
Job Description:
• Total experience 8+ Years
• Good in SQL
• Very good in Python min 5 years
• Good in GCP Big Query, ability to deploy etc
You must be an Australian / NewZealand Citizen or Permanent Resident of Australia
All applicants who meet therequirements will be considered equally and fairly for employment.
Contact: sydney@jiangren.com.au
Java Developer
Working location: Sydney
Company: Macquariegroup
Job Description:
As an experienced Developer, you will join the Identity andCyber Security (ICS) team in our Corporate Operations Technology Group. In thisrole, you will have a focus on project deliveries and continuous improvementsacross a large range of applications supporting the wider business.
You will be part of a dynamic team that develops and supports our Identity andCyber Security applications, using a variety of modern technologies built oncloud-based infrastructure. Having prior experience within an agile environmentand Scrum/Kanban methodologies, you will be able to think analytically and havea natural ability to problem solve, coupled with excellent communication skillsand a team-player mindset. You will have strong client service focus andwillingness to respond to queries and provide deliverables within prompttimeframes.
To be successful in this role, you will have the following technical skills:
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exceptional Java development experience (preferably within micro-services environment)
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Spring and Spring Boot based REST API development
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exposure to testing frameworks – Junit, Mocha, Cucumber
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knowledge in React or AngularJs desirable
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design and development in an Agile environment
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good Understanding of Relational Databases
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knowledge of Containerization of Middleware Platforms (Docker)
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knowledge of CI/CD. Working experience in Git Hub, Maven and Jenkins (or Bamboo)
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knowledge/Experience of NoSQL datastore (Dynamo DB, Cassandra, MongoDB)
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understanding of cloud environment – AWS, GCP is nice to have
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knowledge of OAuth2.0, OpenIDConnect and SAML is nice to have
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experience with system monitoring and logging tools (e.g. AppDynamics, Splunk, CloudWatch)
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understanding network topologies and common network protocols and services (DNS, HTTP(S), SSH).
Contact: sydney@jiangren.com.au
Level 1 Service Desk Junior
Working location：Melbourne CBD & Inner Suburbs
Company：Source Central Partners
Source Central is a Managed Service Provider who has customers in the Corporate and Educations spaces. We are approaching our 10 years anniversary of operations. We are looking to expand our Service Desk team with a Level 1 Junior looking to enter the IT space.
Job tasks and responsibilities
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Provide first contact over the phone for clients requesting support.
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Desktop and Remote Support
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Admin of the internal ticketing system system,
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Ensuring called in requests are logged
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Developing and maintaining a high level of customer service
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Working effectively within a team environment
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Excellent communication skills - written and verbal
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Strong customer service skills - over the phone and in person
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A demonstrated and methodical approach to problem solving
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Onsite coverage required to cover staff Sick/Annual Leave as required
Skills and experience
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Some experience delivering Level 1 support.
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Solid knowledge of Windows OS environments
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Windows 7 to 10 troubleshooting
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Light exposure to Windows Server 2008 - 2012
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Basic Active Directory usage
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Basic networking troubleshooting
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Knowledge of Apple OS environments (iOS, OSX)
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Great communication skills.
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This role would suit candidates who are looking to enter the IT industry with a base level of understanding/knowledge to grow with, and are looking to move their careers forward with a fast growing company.
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We are seeking a mix of technical and competent service desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.
Contact: career@jiangren.com.au
Support Analyst
Working location：Melbourne CBD & Inner Suburbs
Company：Medibank Private
About us
We are Medibank – an integrated healthcare company providing private health insurance and health solutions to 3.7 million Australians. As we work towards our goal of Better Health For Better Lives for all Australians, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and we believe in developing Indigenous careers.
The Opportunity
As a Support Analyst, you will ensure that the health of the application landscape, its interfaces and integrity are managed through robust processes to enable required service technical availability.
Key responsibilities will include:
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Evaluating proposed Functional and Technical specifications with an aim to identify and prevent impacts on production Applications or services
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Conducting analysis and rectification of Incidents and Problems in production or non-production environments
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lead the documentation of processes and frameworks required to support Medibank’s production applications
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Partnering with Business stakeholders to identify and analyse systems performance related issues, with a view to implementing a suitable solution
About You
In order to be successful in this role you will have extensive system analysis experience in a development or application support capacity. You will have a demonstrated understanding of business drivers impacting IT systems, an understanding of business requirements and process mapping. You will also have strong communication and problem-solving skills.
Other key criteria include:
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An understanding of:
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Microsoft servers (2012-2016)
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Relational Databases (SQL, Sybase, DB2)
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Apache server/tomcat
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Atlassian suite
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ITIL
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Agile and continuous delivery methodologies
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Software development lifecycle
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Linux (RedHat)
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F5 Configuration
What we offer
In return for your hard work, we offer a range of great benefits, including subsidised private health insurance, travel insurance and pet insurance.
We take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.
Contact: career@jiangren.com.au
Service Desk Analyst
Working location：Melbourne CBD & Inner Suburbs
Company：FourQuarters Recruitment
Opportunity
Join a leading financial services organisation based in the heart of the CBD. We are looking for a IT Support Analyst with AWS Associate Certification to assist in their established and collaborative team on a permanent basis. Reporting to the IT Manager, you will be confident in providing day-to-day IT Service Desk support in an AWS Environment while providing excellent customer service.
About the role
Your role will include:
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Provide Level 1 & 2 IT Service Desk support to internal staff
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Support AWS Environment
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Ensure all tickets are actioned in a timely manner in line
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Record all incidents and actions immediately within the internal logging system
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Respond to both email and telephone inquiries
About you
To be successful in this role, you will have:
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Excellent written and verbal communication
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AWS Associate Certification
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2+ years experience in L1 & 2 Service Desk Environment
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Sound knowledge of Windows 10, Microsoft Office and LAN/WAN Network Technology Concepts.
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Basic networking knowledge
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ITIL Certification
What’s in it for you?
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Full time | Contract role
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Creative culture where you can be yourself!
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Diverse and inclusive environment
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Competitive Remuneration
Contact: career@jiangren.com.au
Graduate Developers
Working location：Melbourne CBD & Inner Suburbs
Company：Sandstone Technology
About us
Sandstone Technology is one of Australia's fastest growing technology companies, providing innovative origination and digital banking solutions to financial institutions globally. At Sandstone, our people are our number one asset and we believe in providing opportunities for our people to develop and grow their careers through our training and development programs, mentoring and on the job coaching.
About job
We are currently recruiting talented developers ready to start their career, to work on high profile client projects. You will have excellent communication skills, be creative, dedicated, and have the passion to deliver market leading products to our customers in a dynamic, and highly interactive, SDLC environment
The successful candidate will have:
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Degree qualifications in Computer Science or equivalent (Distinction average & above)
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Experience in Object Oriented technologies
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Excellent communication skills
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Proven problem-solving skills
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A 'can do' attitude and passion for software development
Contact: career@jiangren.com.au
Marketing Specialist/ Marketing intern
Location: Brisbane CBD, Melbourne
Salary: Competitive
Employment type: Full-time or Part-time
Your Role
- 负责匠人的品牌营销策略的制定和执行
- 提升匠人品牌影响力和关注度，形成匠人独立的发声渠道
- 统筹内外部资源，在线上线下多个渠道塑造匠人品牌、开拓市场
- 寻找可能合作的资源，带动社群流量
Requirements
- 至少半年以上MKT工作经验
- 对MKT有热情，有自己的MKT Sense
- 具备一定的文字功底，懂得如何用文案吸引目标受众
- 思维活跃、行动能力强，有出色的学习能力、创新能力、系统思维能力
- 具有团队精神
- 熟练中英文
- 最好有Sales经验
Contact: career@jiangren.com.au
Recruitment consultant
Location: SYD,MEL,BNE
Experience level: Junior to mid-level
Salary: Negotiable
Type: Full-time or part-time
Company: JR Talent
The teams here at JR Talent are busy across all verticals and as a result, we're looking to hire new recruitment Consultants!
The Role
As a pivotal member of your new team, you"ll be responsible for Candidate management and support through their recruitment process, in interviewing with our Clients. This will include (but not be limited to) the following:
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Organising interviews with Candidates both internal with JR Talent and external with our Clients
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Running a full interview process internally with respective Candidates and completing all relevant Reference checks
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Daily phone conversations with prospective Candidates about their job search thus far
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Coaching those Candidates through the interview process
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Consulting with Candidates around market trends
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This role requires a high volume of phone activity with prospective Candidates
Your skills
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Experienced Recruitment Consultants/Talent Scouts
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Individuals with experience in the above industries or from a strong Sales background
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Bilingual: English and Chinese
We'd love to hear from you!
Email: career@jiangren.com.au
导师招聘
自从澳洲IT匠人圈推出培训课程和一系列品牌活动以来，反响强烈，学员已经陆续收到了full-time offer。随着澳洲IT匠人圈不断发展壮大，现诚招IT导师若干，要求如下：
• IS导师
• WordPress导师
Send your resume to
Sydney: sydney@jiangren.com.au
Other areas: career@jiangren.com.au
IT Tutor
Location: 全澳范围（接受远程授课）
Salary: $30-$150/hour (based on personal ability)
Your role
Providing non-classroom, academic instruction to students on an individual or small-group basis for proactive or remedial purposes.
Requirement
-
BISM /IS
-
C语言辅导
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人工智能
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JAVA辅导老师
-
数学辅导
-
算法辅导
-
Networking辅导
-
及其它学科
Send your resume to
Sydney: sydney@jiangren.com.au
Other areas: career@jiangren.com.au
想要查看Atlassian所有信息工作及报名方式，可以微信后台留言”atlassian“，可以根据链接报名 或copy链接 https://bit.ly/2FJxgc8
想要查看Servain所有信息工作及报名方式，可以微信后台留言”servain“，可以根据链接报名 或copy链接 https://bit.ly/2FUTs28 如果想针对Servain的问题可以扫描上面二维码
Nasdaq上市公司 QAD 校招开启，匠人独家，欢迎回国的小伙伴联系我们。
工作地点：上海
QAD招 Graduate Developer
全球总部在布里斯班的Auto&General保险公司，在布里斯班招聘前端。
工作地点：布里斯班
Angularjs/React Front-end Developer
匠人遵照“搜索人才，帮助候选人与企业共同成长”的理念，为企业的发展寻猎贤才，为企业和候选人提供专业、优质、快捷、全面的猎头服务，促进中澳人才沟通。
如果需要猎聘，HR Replacement等，可以发信息 career@jiangren.com.au 或与我们的客服小花联系
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