工作内容

Responsible for ensuring timely, accurate and efficient completion of quality check on high risk customer cases and maintaining client files in line with the bank’s AML program.
Act as subject matter expert in providing advice and guidance to internal stakeholders to complete KYC activities during the lifecycle of the customer
Partner with the Client Lifecycle Analyst teams to improve KYC standards. Support and contribute towards a continuous improvement program of QA testing results, asses root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements.
Identify issues within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process.
Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across Financial Crime Risk Unit.
Implementation and maintenance of MI reporting in order to evaluate the operational production of the QA team, reflecting the number of files reviewed and the number of files failed on a weekly, monthly and year-to-date basis.
Assisting senior management with ongoing maintenance of relevant policies, Desktop procedures, guidance and checklists

工作要求

Exceptional customer service, with client focus in all aspects of work
Excellent problem solving skills and the ability to apply sound judgement
Strong analytical mindset and attention to detail
Excellent communication and interpersonal skills and ability to forge strong working relationships with all stakeholders
Excellent time management skills with the ability to work independently, meet deadlines and achieve objectives
Proficiency in Microsoft Office suite and ability to rapidly acquire proficiency across various internal systems
An understanding of the AML/CTF Act, in particular KYC requirements is desirable
Relevant tertiary qualifications and formal training in AML/CTF is highly desirable

公司信息

公司介绍

Bank of Queensland

We’re on a mission to become Australia’s most loved bank. No walk in the park, but it’s how we go about things that make it possible. We’ll do it by getting face-to-face, one-to-one and creating real, long-lasting relationships with our customers. Flash-in-the-pan financial arrangements aren’t for us.

本地公司

http://www.boq.com.au

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Junior

Client Lifecycle QA Analyst

公司名称:Bank of Queensland

工作地点:Brisbane

工作待遇:competitive

工作内容:

Responsible for ensuring timely, accurate and efficient completion of quality check on high risk customer cases and maintaining client files in line with the bank’s AML program.
Act as subject matter expert in providing advice and guidance to internal stakeholders to complete KYC activities during the lifecycle of the customer
Partner with the Client Lifecycle Analyst teams to improve KYC standards. Support and contribute towards a continuous improvement program of QA testing results, asses root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements.
Identify issues within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process.
Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across Financial Crime Risk Unit.
Implementation and maintenance of MI reporting in order to evaluate the operational production of the QA team, reflecting the number of files reviewed and the number of files failed on a weekly, monthly and year-to-date basis.
Assisting senior management with ongoing maintenance of relevant policies, Desktop procedures, guidance and checklists

工作要求:

Exceptional customer service, with client focus in all aspects of work
Excellent problem solving skills and the ability to apply sound judgement
Strong analytical mindset and attention to detail
Excellent communication and interpersonal skills and ability to forge strong working relationships with all stakeholders
Excellent time management skills with the ability to work independently, meet deadlines and achieve objectives
Proficiency in Microsoft Office suite and ability to rapidly acquire proficiency across various internal systems
An understanding of the AML/CTF Act, in particular KYC requirements is desirable
Relevant tertiary qualifications and formal training in AML/CTF is highly desirable

联系方式:https://bit.ly/3iVmqQq

Client Lifecycle QA Analyst

工作内容

工作要求

公司信息

公司介绍

Bank of Queensland

连接万人粉丝，免费发布内推招聘

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