Computer Technician / Help Desk

Type: Full-time
Level: Junior Level
4 years ago
Deadline: 2020-09-06

Job Description

We are presently looking for a computer technician with strong customer service skills and good communication skills to join us in our office at Toorak road Camberwell. We will provide you with all the necessary tools and technical knowledge. Additional training will be ongoing.


Job Requirement

Excellent communication skills
• Confident with ability to troubleshoot various IT repair issues
• Customer focused, friendly and well presented.
• Organised, energetic & driven individual able to meet tight deadlines
• Able to work autonomously with multiple repairs at once
• Punctual, reliable and resourceful
• Handling inbound calls from new or existing clients
• Obtain customer details and note down nature of the issue
• Schedule appointments with the right technician for the job
• Resolve customer concerns and post service queries
• Provide friendly service to both onsite and walk-in customers


Suitable Requirements:

· Solid, working knowledge of operating systems including Microsoft Windows, Mac OSX, IOS and Android.

· Solid, working knowledge of multiple hardware diagnostic programs

· Sound troubleshooting skills with various hardware and software issues

· Minimum 2 years experience in a similar role

Company Introduction

Dr Geek is a no frills, no fuss, fast and reliable solution to all your tech needs. Our highly skilled CompTIA A+ certified computer technicians will always provide you with the most cost effective solution to your problem. We provide same day onsite computer service for home and business, our services also extend to remote support and ongoing training. Our hand-picked field technicians have a minimum of 10 years industry experience, we have seen and fixed it all. Our aim is to minimize your I.T. disruptions and are committed to provide an uncompromised customer service experience.

We Accept



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