Customer Support Officers

工作内推

competitive

截止日期2021-01-02

Brisbane

1年以内经验

无背景要求

Part-time
Junior
Visa: No Limit
Anonymous User

Anonymous

https://cnx.wd1.myworkdayjobs.com/AusNewZealand/job/AUS-Brisbane/Customer-Support-Officers_R1179596-1

工作内容

We are searching for Customer Support Officer’s to join our team in our Toowong office. As a critical member of our team, you will provide inbound customer service to assist our clients in resolving their enquiries. These enquires will be of a financial nature so a high attention to detail is imperative.  

 Key responsibilities: 

  • Receiving a high volume of inbound calls 

  • Work with clients to understand their needs 

  • Apply problem solving to assist customers in resolving their enquiries 

  • High volume data entry with attention to detail 

工作要求

What are we looking for? 

  • Demonstrable customer service experience 

  • Flexibility with rostering and availability  

  • Previous experience in an operational, service or helpdesk support environment 

  • Sound geographical knowledge of towns & regional areas within Australia 

  • Excellent computer & communication skills 

  • Active listening skills 

  • Experience working with KPI's or targets 

  • Resilience and an openness to feedback 

  • Financial service experience would be advantageous.  

公司信息

What’s in it for you? 

We are offering an outstanding opportunity to move into a corporate environment, in a team which is supportive, friendly and will set you up for success. If you are looking for an opportunity to move into a corporate environment, this could be the role for you! 

  • Hours: Permanent Part time minimum 20 hours per week.  

  • Roster: We operate on a rotating roster between 8am to 8pm, Monday to Friday and Saturday 8am-1pm. 

  • Training: 2 weeks of paid training to fully equip you with the required skills 

  • Progression: A clearly defined career pathway, means this is just the beginning of your story 

  • Team Culture: Team culture is of great importance we build on this with incentives and team building days.   

  • Benefits: we offer a range of attractive discounts on products and services 

  • Professional Development: We offer personal and professional development through dedicated upskilling and training. 

  • Hourly Rate: $22.22 

  • Start Date: 11 January 2021  

公司介绍

本地公司
https://www.concentrix.com/
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