Graduate Service Desk Engineer

Infotech Solutions
Type: Full-time
Infotech Solutions
Level: Junior Level
3 years ago
Deadline: 2020-10-21

Job Description

  • Responding to support calls by email or telephone
  • Providing support for all windows operating systems
  • Installation, configuration and updating of desktop applications
  • Provide Remote support of ICT equipment and networking
  • Assisting with server monitoring tasks
  • Updating system documentation when required
  • Escalation of issues to next level of support

Job Requirement

  • Excellent communication and customer skills
  • Microsoft Desktop Operating System Maintenance experience
  • Microsoft Server Management (Active Directory User and Group Maintenance) knowledge
  • Keen troubleshooting skills
  • Work experience in a similar customer service role
  • A general knowledge of technical infrastructure from desktop to firewall, including LAN & WAN networking principles

Company Introduction

InfoTech Solutions has been in operation for over 10 years with clients from Brisbane to Perth, Cairns to Adelaide. Accounting Practices are core business, some of whom have been with the company since inception. Clients range in size from Sole Practitioners through to 150 seat National Tier 2 Firms.

We Accept



Level 10b, 144 Edward Street, Brisbane CBD(Headquarter)
Level 8, 11 York st, Wynyard, Sydney CBD
Business Hub, 155 Waymouth St, Adelaide SA 5000



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