Home Buying Pre-Qualification Specialist

Commonwealth Bank
Type: Full-time
Commonwealth Bank
Level: Mid-Level Level
3 years ago
Deadline: 2020-10-16

Job Description

  • You will understand the customer’s financial situation by asking probing questions and refer them to a lender at the right time.
  • You have the ability to problem solve and quickly react to customer situations to provide knowledgeable suggestions that will make you an advocate for the customer.
  • You will work to call centre based metrics such as adherence to schedule, quality requirements and productivity measures.
  • You will engage in long lasting relationships with Direct Lending, CSN colleagues and other internal stakeholders that are based on trust and mutual respect.
  • You will have an understanding of our risk environment and understand your role in ensuring you adhere to our obligations.You will be proactive in raising issues and work collaboratively for a resolve.

Job Requirement

  • Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks
  • Strong verbal ability and high numeric ability
  • Demonstrated ability to build rapport and authentic relationship management
  • Able to perform well in an ambiguous environment

Company Introduction

澳大利亚联邦银行(Commonwealth Bank of Australia,ASX:CBA)是澳大利亚的一间主要银行,位列澳大利亚四大银行之一,总部位于悉尼。在澳大利亚证券交易所上市,是一间具有国际性质的金融服务公司,主要向零售、商业和机构客户提供银行服务、基金管理、退休金、人寿保险、普通保险、经纪服务等。该集团持有及管理总资产约4,287亿美元。目前(2019年初),联邦银行是澳大利亚规模最大的银行,拥有1267家支行和4253台自动柜员机(ATM)。

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