IT Support Officer

B&R Enclosures
Type: Full-time
B&R Enclosures
Level: Junior Level
4 years ago
Deadline: 2020-09-19

Job Description

  • Primary contact for Helpdesk system, providing support for internal users
  • Troubleshooting and escalation of issues
  • Complete system audits and back ups, rectifying errors
  • Perform security monitoring
  • Issue and deploy ICT equipment to users
  • Document ICT procedures and create training material for users
  • Demonstrate, train and instruct users in the use of ICT equipment
  • Research, recommend and implement new ICT solutions

Job Requirement

You will be an enthusiastic, self motivated and adaptive individual who takes pride in completing tasks accurately.  The successful applicant will preferably have:  

  • Previous experience in IT based role
  • Formal qualifications in Information Systems or similar 
  • Microsoft certification/s
  • Working knowledge of ICT infrastructure and networking
  • Strong written and verbal communication skills
  • Highly developed skills in structured problem solving
  • Proven ability to schedule, prioritise and complete tasks


Company Info

B&R Enclosures is Australia’s largest manufacturer of electrical enclosures, switchboard building systems, racks and cabinets providing innovative solutions to the Electrical, Data and Communications Industries.  B&R prides its self on being an Australian family owned and run business that has been in operation for 60 years.  With a strong team culture and a friendly working environment B&R offers challenging and rewarding roles with long term career development.  To learn more about the B&R business and products visit 

Company Introduction

Since 1955, B&R has built a reputation for excellence in the design and manufacture of enclosures. As a 100% Australian, family- owned business, B&R champions the virtues of quality, service and value. Combined with our unrivalled industry and application knowledge, we are in a unique position to meet the needs of our clients. The company encompasses four divisions: Industrial, Data ICT, Hazardous Areas and Residential Commercial. Each division focuses on the unique needs of different market segments. Together, these divisions share the strengths, resources and experience of the founding company to provide attentive customer service, innovative design and superior quality products at a competitive price. At B&R, we are justifiably proud of our products, and we strive to ensure that you have what you need, when you need them. We have a network of offices and distributors throughout Australia, New Zealand and internationally. Wherever you are, you will be able to buy B&R products nearby. B&R Enclosures offers an extensive range of products including: residential and commercial enclosures, electronic enclosures, data racks and cabinets, industrial and mining enclosures, switchboards and MCC’s, hazardous area equipment, custom enclosures and complete E&I and LV turnkey project solutions. With extensive knowledge gained over years within the industry, B&R supply into the domestic, industrial, mining, oil and gas, energy, hazardous location and infrastructure market sectors.

We Accept



Level 10b, 144 Edward Street, Brisbane CBD(Headquarter)
Level 8, 11 York st, Wynyard, Sydney CBD
Business Hub, 155 Waymouth St, Adelaide SA 5000



JR Academy acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present. Aboriginal and Torres Strait Islander peoples should be aware that this website may contain images or names of people who have since passed away.

© 2017-2024 JR Academy Pty Ltd. All rights reserved.

ABN 26621887572