Providing outstanding after-sales service, troubleshooting to customers and resellers; Providing excellent customer service to all customers and maintaining adequate call times.
Reviewing and assisting with company's ISO certifications and other related documents.
Resolving customer support calls and email related issues and providing proper solutions to customer concerns.
Ensure efficient, accurate and timely calibration and warranty service.
Product quality control and repair.
Other miscellaneous request and reasonable duties as directed by the company.
Attending and Assisting in planning company events, meetings, luncheons, and employee team building activities or special projects.
Assist others needing help within and as per your capacity to provide appropriate assistance
Can Do Attitude
Demonstrated ability to communicate clearly in verbal and written work
Technical background
Hardworking with a strong work ethic
Solid decision making, organisational, time management and problem solving skills
Willingness to accept feedback
Staying positive and upbeat under pressure
Highly organised and proficient at multitasking
Ability to learn quickly
Experience in customer service role is a bonus
Experience in calibration preferred but not essential
地址
Level 10b, 144 Edward Street, Brisbane CBD(Headquarter)Level 2, 171 La Trobe St, Melbourne VIC 3000四川省成都市武侯区桂溪街道天府大道中段500号D5东方希望天祥广场B座45A13号Business Hub, 155 Waymouth St, Adelaide SA 5000Disclaimer
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