Junior Technician/Customer Support

andatech
4 年前
Deadline: 2020-11-05
andatech
Melbourne
Junior Level
Full-time

Job Description

  • Providing outstanding after-sales service, troubleshooting to customers and resellers; Providing excellent customer service to all customers and maintaining adequate call times.

  • Reviewing and assisting with company's ISO certifications and other related documents.

  • Resolving customer support calls and email related issues and providing proper solutions to customer concerns.

  • Ensure efficient, accurate and timely calibration and warranty service.

  • Product quality control and repair.

  • Other miscellaneous request and reasonable duties as directed by the company.

  • Attending and Assisting in planning company events, meetings, luncheons, and employee team building activities or special projects.

  • Assist others needing help within and as per your capacity to provide appropriate assistance

Job Requirement

  • Can Do Attitude

  • Demonstrated ability to communicate clearly in verbal and written work

  • Technical background

  • Hardworking with a strong work ethic

  • Solid decision making, organisational, time management and problem solving skills

  • Willingness to accept feedback

  • Staying positive and upbeat under pressure

  • Highly organised and proficient at multitasking

  • Ability to learn quickly

  • Experience in customer service role is a bonus

  • Experience in calibration preferred but not essential

Company Introduction

andatech
本地公司
Andatech specialises in alcohol detection technologies in Australia. Established in 2003, Andatech offers competitive and efficient service, sourcing innovative products to fill a large gap in the Australian safety market.
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地址

Level 10b, 144 Edward Street, Brisbane CBD(Headquarter)
Level 2, 171 La Trobe St, Melbourne VIC 3000
四川省成都市武侯区桂溪街道天府大道中段500号D5东方希望天祥广场B座45A13号
Business Hub, 155 Waymouth St, Adelaide SA 5000

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