Junior Technician/Customer Support

4 年前
Deadline: 2020-11-05
Junior Level

Job Description

  • Providing outstanding after-sales service, troubleshooting to customers and resellers; Providing excellent customer service to all customers and maintaining adequate call times.

  • Reviewing and assisting with company's ISO certifications and other related documents.

  • Resolving customer support calls and email related issues and providing proper solutions to customer concerns.

  • Ensure efficient, accurate and timely calibration and warranty service.

  • Product quality control and repair.

  • Other miscellaneous request and reasonable duties as directed by the company.

  • Attending and Assisting in planning company events, meetings, luncheons, and employee team building activities or special projects.

  • Assist others needing help within and as per your capacity to provide appropriate assistance

Job Requirement

  • Can Do Attitude

  • Demonstrated ability to communicate clearly in verbal and written work

  • Technical background

  • Hardworking with a strong work ethic

  • Solid decision making, organisational, time management and problem solving skills

  • Willingness to accept feedback

  • Staying positive and upbeat under pressure

  • Highly organised and proficient at multitasking

  • Ability to learn quickly

  • Experience in customer service role is a bonus

  • Experience in calibration preferred but not essential

Company Introduction

Andatech specialises in alcohol detection technologies in Australia. Established in 2003, Andatech offers competitive and efficient service, sourcing innovative products to fill a large gap in the Australian safety market.

Follow Us


We Accept



Level 10b, 144 Edward Street, Brisbane CBD(Headquarter)
Level 2, 171 La Trobe St, Melbourne VIC 3000
Business Hub, 155 Waymouth St, Adelaide SA 5000



JR Academy acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present. Aboriginal and Torres Strait Islander peoples should be aware that this website may contain images or names of people who have since passed away.

匠人学院网站上的所有内容,包括课程材料、徽标和匠人学院网站上提供的信息,均受澳大利亚政府知识产权法的保护。严禁未经授权使用、销售、分发、复制或修改。违规行为可能会导致法律诉讼。通过访问我们的网站,您同意尊重我们的知识产权。 JR Academy Pty Ltd 保留所有权利,包括专利、商标和版权。任何侵权行为都将受到法律追究。查看用户协议

© 2017-2024 JR Academy Pty Ltd. All rights reserved.

ABN 26621887572