L2 IT Support Technician

Sydney
Technology 360 Group
Type: Full-time
Technology 360 Group
Level: Junior Level
Salary:
3 years ago
Deadline: 2020-09-30

Job Description

  • Working on our support desk (phone calls + tickets) to action & resolve client queries a timely manner.

  • Stage IT hardware (incoming) & accurately wipe disk drives (outgoing) to our existing standards, including keeping our asset management software up-to-date.

  • Install hardware at our clients sites during + after business hours (regular + interstate travel* will be required, you will need to hold a current drivers license and provide own vehicle).

  • Be a part of our 'on-call' roster & maintain accurate records for time spent on working tasks.

Job Requirement

  • Bachelor of Information Technology (or equiv.) 

  • Ability to communicate ideas in both technical and user-friendly language.

  • Ability to work individually and as part of a team.

  • Current + valid driver's license and own vehicle essential.

  • Prior experience in technical IT support role essential.

Company Info

About the business

Since 2004 we have been helping our clients transform using technology. We do this by implementing new and innovative technology through good project management and providing class leading support services. We've won awards, and build on over 15 years experience in the industry. Our clients come to us looking to embrace technology with a managed services provider who genuinely cares and takes pride in providing outstanding results.

As a L2 Support Technician - You will be a part of our integral Services Delivery team. This is an exciting and fast paced role working closely with our clients and vendors, providing the same level of personable service and solutions we have been providing for over 15 years.

As part of the Technology 360 Group, you are part of a larger group of companies. We are an Australian group of companies dedicated to providing the next generation of technology to empower local and global businesses. Our companies take a holistic view of the marketplace and work hard to build the technology of the future.

Company Introduction

本地公司
The Technology 360 Group is an Australian group of companies dedicated to providing the next generation of technology to empower local and global businesses. Our companies take a holistic view of the marketplace and work hard to build the technology of the future. We transform businesses into the new digital economy and enable challenges to become new opportunities to grow and build a better, more efficient business.
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We Accept

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地址

Level 10b, 144 Edward Street, Brisbane CBD(Headquarter)
Level 8, 11 York st, Wynyard, Sydney CBD
Business Hub, 155 Waymouth St, Adelaide SA 5000

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