Operations Officer

Type: Full-time
Level: Mid-Level Level
3 years ago
Deadline: 2020-10-11

Job Description

You will be a cross-functional, agile team member with a focus on service, considered an expert in your field and others will seek your guidance and support. You are flexible and willing to shift focus numerous times throughout a day while maintaining a high quality standard. You will provide escalation and identification of opportunities to improve and refine internal processes whilst referring into a Senior Operations Officer, Team Leader or Manager you will provide them with support required to drive success based on CUA's member centric service proposition.

Job Requirement

  • Minimum one year experience in the financial industry
  • Experience in back-office payments processing (desired)
  • Strong communication, attention to detail, influencing and problem solving skills
  • Results driven with the ability to quickly learn CUA's range of services and processes
  • Medium level of computer literacy and a high level of speed for data processing and verification
  • Understanding of privacy legislation and privacy principles
  • Preferred exposure to Agile and Continuous improvement methodologies
  • Previous experience with straight through processing and automation considered advantageous


Company Introduction


We Accept



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