Senior IT Support Analyst

Fastway Couriers
Type: Full-time
Fastway Couriers
Level: Junior Level
4 years ago
Deadline: 2020-10-21

Job Description

Working with the IT Team in our Sydney Office, we are currently looking for an ambitious IT Support Analyst who can supervise a small team who provide the following support:

  • Frontline support
  • Backline support
  • Hardware and Software installations and support
  • Networking as well as server support
  • Virtualization
  • Application Support

We look for people with a client centric, consultative approach. You’re committed to excellence and ongoing development, and want to add value to the Aramex business.  We want team players. We care about our regional franchisees, our courier franchisees and our colleagues, and we want you to do the same. This role works across Australia and New Zealand.

Job Requirement

  • A+ and N+
  • CCNA
  • MCSE preferred
  • Windows Server 2008, 2012, 2016 and extensive knowledge key
  • Cisco, HP and Aurba networking knowledge key
  • TCP/IP
  • Working knowledge of MPLS protocols and design
  • Microsoft Office 365 basic knowledge
  • Excellent communication both written and verbal
  • Previous supervisory experience
  • Enjoy mentoring junior colleagues
  • Dependable
  • Ability to multi-task
  • Hardware knowledge
  • Intermediate networking skills

Company Info

Aramex (formerly Fastway Couriers) provides a cost-effective and reliable courier service across Australia. With 27 Regional Franchisees and over 800 courier franchisees, we’re local people who are committed to delivering for our communities. As part of the global Aramex network, we’re here to take Australian business to the world.

Company Introduction

It was in 1983 that New Zealander, Bill McGowan, saw a market for a locally owned and operated courier company to provide reliable courier services to businesses in the Hawke’s Bay region. With a passion for freight and logistics, and a ‘delight the customer at the door’ mentality, the Fastway Couriers brand was born. In 1993 Fastway began operating in Australia and over 20 years later Fastway became part of the Aramex family, a leading global provider of comprehensive logistics and transportation solutions based in Dubai, United Arab Emirates. Our network includes 29 regional franchises and over 900 franchise partners across the country, from Cairns to Perth and almost everywhere in between. To leverage off the passion, innovation and opportunities that Aramex presents, in 2019 we began a complete re-brand making the transition from Fastway Couriers to Aramex Australia official. Although we still offer the same friendly service, we have a spectrum of new opportunities available for customers large and small.

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