Adelaide
Senior Level
Full-time
Job Description
- Administration of Data Action’s ServiceNow hosted SaaS environments
- Monitor system health and managing platform upgrades, development, QA, and production environments
- Understanding and awareness of system dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
- Organise and Manage development efforts, including design, testing, migrations, etc.; interfacing with vendors, users, and management as necessary
- Tool capability/functionality extension using JavaScript and other techniques as needed to tailor ServiceNow to meet Data Action’s requirements
- Assist in gathering and/or reviewing process requirements and assisting on how they map to ServiceNow, driving platform expansion and adoption
- Leverage knowledge and experience to deliver end-to-end automated solutions which includes technical implementation of IT Infrastructure Library (ITIL) processes, workflow customisation, ticketing, process automation, report development, dashboard creation, and system configurations
Job Requirement
- Experience supporting the implementation, administration, configuration, and development of ServiceNow core modules.
- Working or developing in any one of the following programming languages: JavaScript, PHP, CSS, Java, Perl, HTML or HTML 5
- Possess strong analytical, problem-solving, prioritisation, and organisational skills.
- Ability to clearly communicate technical subject matter to a non-technical audience. Strong inter-personal skills in a diverse cultural environment
- Strong customer service skills and demonstrated interest in continuous improvement
Company Introduction
本地公司
DA – providers of flexible, open solutions for financial services.
We’re in the business of creating and sourcing products and services for a world where our clients’ customers are increasingly demanding, connected and empowered. For us, that means delivering dependable core banking and digital solutions offered "as-a-service" in our private cloud. Solutions that are flexible, adaptable and open.
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地址
Level 10b, 144 Edward Street, Brisbane CBD(Headquarter)Level 2, 171 La Trobe St, Melbourne VIC 3000四川省成都市武侯区桂溪街道天府大道中段500号D5东方希望天祥广场B座45A13号Business Hub, 155 Waymouth St, Adelaide SA 5000Disclaimer
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