Senior ServiceNow Administrator

Data Action
Type: Full-time
Data Action
Level: Senior Level
3 years ago
Deadline: 2020-10-08

Job Description

  • Administration of Data Action’s ServiceNow hosted SaaS environments
  • Monitor system health and managing platform upgrades, development, QA, and production environments
  • Understanding and awareness of system dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
  • Organise and Manage development efforts, including design, testing, migrations, etc.; interfacing with vendors, users, and management as necessary
  • Tool capability/functionality extension using JavaScript and other techniques as needed to tailor ServiceNow to meet Data Action’s requirements
  • Assist in gathering and/or reviewing process requirements and assisting on how they map to ServiceNow, driving platform expansion and adoption
  • Leverage knowledge and experience to deliver end-to-end automated solutions which includes technical implementation of IT Infrastructure Library (ITIL) processes, workflow customisation, ticketing, process automation, report development, dashboard creation, and system configurations

Job Requirement

  • Experience supporting the implementation, administration, configuration, and development of ServiceNow core modules.
  • Working or developing in any one of the following programming languages: JavaScript, PHP, CSS, Java, Perl, HTML or HTML 5
  • Possess strong analytical, problem-solving, prioritisation, and organisational skills.
  • Ability to clearly communicate technical subject matter to a non-technical audience. Strong inter-personal skills in a diverse cultural environment
  • Strong customer service skills and demonstrated interest in continuous improvement

Company Introduction

DA – providers of flexible, open solutions for financial services. We’re in the business of creating and sourcing products and services for a world where our clients’ customers are increasingly demanding, connected and empowered. For us, that means delivering dependable core banking and digital solutions offered "as-a-service"​ in our private cloud. Solutions that are flexible, adaptable and open.

We Accept



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