Service Desk Analyst

Tabcorp

4 年前

Deadline: 2020-10-05

Brisbane

Junior Level

Contract

Job Description

Monitor and respond to customers via all support channels (e.g. email, telephone, chat client, self-service)
Assist with improving processes, provide clear communication and respond swiftly to requests
Ensure repeatable success through use of agreed methodologies, including Agile work practices whilst building strong professional relationships
Provide outstanding customer service and experiences, own and take action on issues effectively and efficiently
Strive to exceed customer expectations
Promote and enable an environment of positivity, self-empowerment, improvement and development

Job Requirement

Proven experience in a help desk environment
Competent MS Office Suite including Outlook and experience with MS Active Directory and Skype for Business
A demonstrated aptitude for technology and IT systems will be highly regarded
An analytical mindset with strong communication and relationship building skills
A passion for working within a team and eagerness to learn

Company Introduction

本地公司

Tabcorp is a world-class diversified gambling entertainment company We’re Australia’s largest gambling entertainment company. Together, we build on our 100+ year heritage by delivering Excitement with Integrity, every day. Each one of us is here to put our customers at the heart of everything we do by creating moments that engage, surprise and thrill. We're proud to shape our industry for the better. Because together, anything is possible.

We Accept

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地址

Level 10b, 144 Edward Street, Brisbane CBD(Headquarter)

Level 2, 171 La Trobe St, Melbourne VIC 3000

四川省成都市武侯区桂溪街道天府大道中段500号D5东方希望天祥广场B座45A13号

Business Hub, 155 Waymouth St, Adelaide SA 5000

联系方式

hello@jiangren.com.au 0421-672-555

Disclaimer

JR Academy acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present. Aboriginal and Torres Strait Islander peoples should be aware that this website may contain images or names of people who have since passed away.

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