Site Reliability Engineer (Jira Cloud)








Anonymous User



We are looking for a reliability engineer who is passionate about scaling Cloud services to join our growing Sydney office. An ideal candidate is someone who is eager to learn new things, keeps on top of industry trends (particularly those related to reliability) and loves to share their knowledge with others. Someone who thrives on working with a diverse set of partners, who can articulate the business impact of a problem and can also dive deep into the technical solution.


On your first day, we'll expect you to have:
Software development experience with at least one of the following languages: Python, Java.
Hands-on experience with cloud infrastructure such as AWS, Google Compute or Azure.
Experience operating high-availability, fault-tolerant, scalable, distributed software in production.
Experience in diagnosing and solving user facing service outages.
Experience working with RDBMS, such as Postgres or MySQL.
An ability and desire to mentor and coach engineers.
Strong organisational and interpersonal skills, with experience developing and instilling a culture of operational maturity.
Solid communication skills with team members near and far.
It would be great, but not mandatory, if you had:
Experience building web-services and clients using REST/GraphQL.
An understanding of observability (monitoring, logging and tracing).
Experience working in a geographically distributed team.
Experience working with Atlassian products such as Jira and Confluence.
Awareness and insight into industry trends (technology, methods and tooling).


The Jira SRE team support a very large development organisation, across 3 different locations, 3 distinct product offerings and a rapidly growing user base. It's a big challenge. We aim to identify pain-points in reliability and reduce the impact by changing the product, improving the processes, and coaching the developers. We run scalability & tooling projects, respond to alerts & on-call pages, and work with development to define, measure, and exceed SLOs on the features our customers value the most.



Atlassian Corporation Plc is an Australian enterprise software company that develops products for software developers, project managers, and content management. It is best known for its issue tracking application, Jira, and its team collaboration and wiki product, Confluence. Atlassian serves over 120,000 customers. 艾特莱森软件(Atlassian)(/ətˈlæsiən/)是一家澳大利亚软件企业公司,主要为软件开发者及项目经理设计软件。这公司的主力产品为专门用作追踪应用程序问题的JIRA,还有用作协作团队的产Confluence。现时,Atlassian在全球的客户有超过6万家。Atlassian的总部设于新南威尔士州的首府悉尼,不过在欧洲的阿姆斯特丹和北美洲的旧金山亦有办事处。在2014年9月,公司有雇员1,148名,办事处位于12个城市,超过四万名客户及数以百万计的用户。2014年2月14日,Atlassian的总裁Jay Simons宣布在美国德萨斯州首府奥斯汀开设新的办事处,并会聘请600名员工。