Site Reliability Engineer (Jira Cloud)

We are looking for a reliability engineer who is passionate about scaling Cloud services to join our growing Sydney office. An ideal candidate is someone who is eager to learn new things, keeps on top of industry trends (particularly those related to reliability) and loves to share their knowledge with others. Someone who thrives on working with a diverse set of partners, who can articulate the business impact of a problem and can also dive deep into the technical solution.

The Jira SRE team support a very large development organisation, across 3 different locations, 3 distinct product offerings and a rapidly growing user base. It's a big challenge. We aim to identify pain-points in reliability and reduce the impact by changing the product, improving the processes, and coaching the developers. We run scalability & tooling projects, respond to alerts & on-call pages, and work with development to define, measure, and exceed SLOs on the features our customers value the most.