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A complete example
A Sydney customs brokerage, end to end: AI diagnosis → choose an expert → booking → session summary → rebook, plus what the expert sees for orders and earnings.
KL
Example booking record
Ke Lin · Invoice and document capture automation (we build it until it runs)- Order DEMO-20261104-0815
- Completed
- Mr Chen (fictional)
- 2026/11/3 23:00 · 1.5 h
- A$140/hour
- Paid A$210.00
This booking includes your AI diagnosis · Diagnosis estimate: 3 hWe are an 8-person customs brokerage in Sydney. Every day we key 40–60 commercial invoices into our customs software by hand and often get unit prices and quantities wrong. We want AI to read the invoices and enter them, with staff only checking the ones that look wrong.
Expert's session summary
- What we did
Agreed the 14 fields to read from commercial invoices, matched against the customs software. Tested 20 sample invoices: quantity and unit price were correct on 18, and the 2 with handwritten changes need a person to check. Results can already be laid out as a table by field.
- Next time
Export the results as a CSV the customs software can import, add a highlight rule for low-confidence lines, and run one full day of real documents together with the two data-entry staff.
- Estimated time remaining
- 1.5 h