ServiceNow Certified Implementation Specialist - Security Incident Response (CIS-SIR)

Certification Overview

ServiceNow Certified Implementation Specialist - Security Incident Response (CIS-SIR) is for people implementing ServiceNow Security Operations in real SOC workflows. The exam is built around how alerts become security incidents, how analysts investigate and contain them, how threat intelligence is matched, and how vulnerability data from tools like Qualys or Tenable is pushed into remediation work. This is one of the more operational specialist exams in the ServiceNow stack. You need enough security background to understand why the workflow exists, not just where the fields are.

Exam Domains

• Security Incident Response: incident creation, categorization, prioritization, investigation, containment, eradication, recovery, and post-incident review
• Threat Intelligence: feeds, STIX/TAXII, observables, IOC matching, sightings, and lookups
• Vulnerability Response: scanner integrations, vulnerable items, prioritization, remediation tasks, exceptions, and CMDB linkage
• SecOps Configuration: SOC workspace, playbooks, classifications, SLAs, and integration setup
• Reporting and Dashboards: security posture visibility, response metrics, and operational reporting

Who Is This For

This certification fits SecOps consultants, SOC analysts, security engineers, vulnerability management teams, and ServiceNow practitioners moving into security operations work.