- Business Support Management
- Problem Management
- Change Management
- Best practice and compliance
- Service Delivery
- Effective management of issues, risks and dependencies
- Quality assurance of all technical deliveries
- Building Partnerships.
- Proven experience providing effective maintenance and management of business systems
- Tertiary qualifications in Business Analysis and/or IT
- Skilled in SQL and DBMS systems
- Knowledge of MS SQL Server platform preferred
- Demonstrated experience in understanding and managing workflow-based systems
- Knowledge of operational risk and compliance standards
- Strong interpersonal and communication skills both written and verbal.