Understand the certification
VMware Professional Workspace ONE 21.x (2V0-62.21) 验证在 Workspace ONE UEM + Workspace ONE Access 平台上管理多平台设备的能力。70 题 / 130 分钟，及格线 300/500，费用 $250 USD。
Workspace ONE 是 VMware 的统一端点管理（UEM）产品，核心场景：企业 IT 通过 Workspace ONE 控制台统一管理公司发放的 Windows 笔记本、macOS、iPhone、Android 设备 — 推送 Wi-Fi/VPN/Email 配置、分发企业应用、强制密码策略、远程擦除丢失设备。2023 年 Broadcom 收购 VMware 后，Workspace ONE 更名为 Omnissa Workspace ONE（独立运营），但认证体系延续。
考试七大领域中最重要的两块：安装配置（25%，UEM 控制台配置、AirWatch Cloud Connector 部署、UAG 边缘服务、LDAP 目录同步、证书管理）和架构技术（20%，UEM/Access 核心组件识别、HA/DR 架构、Intelligent Hub 客户端）。
Exam at a glance
- Exam code
- 2V0-6221
- Provider
- 其他
- Format
- single-choice / multiple-choice
- Language
- English
- Validity
- 3 years
Skills in focus
Learning outcomes
- Pass the VMware 2V0-62.21 Professional Workspace ONE 21.x exam with confidence
- Configure the Workspace ONE UEM console, including enrollment, profiles, and compliance policies
- Set up Workspace ONE Access conditional access and MFA integration
- Use Workspace ONE Intelligence dashboards, reports, and automation features
- Diagnose enrollment failures, app installation issues, and certificate delivery problems
Who this is for
- Endpoint management engineers responsible for Windows, macOS, iOS, and Android fleets
- UEM administrators designing BYOD and enterprise mobility policies
- IT security engineers configuring Workspace ONE Access conditional access
- VMware professionals preparing for the VCP-DW digital workspace path
Before you start
- At least 6 months of hands-on Workspace ONE UEM or AirWatch experience is recommended
- Basic knowledge of MDM and enterprise mobility concepts is expected
- You should understand directory integration and certificate management basics
- Familiarity with SAML, OAuth, and conditional access concepts will help
Your learning path
3 chapters
Plan your preparation
- Learning hours
- 17h
- With relevant experience
- 5-7 weeks
- Starting from scratch
- 10-14 weeks
- Daily study
- 1.5-2h
Included in your preparation
- 87 practice questions covering UEM architecture, device management, app distribution, and conditional access
- Coverage of Workspace ONE Access identity integration and compliance engine topics
- AI guidance for AirWatch Cloud Connector, MDM policies, and other common weak spots
- A full-length mock exam with 65 questions in 90 minutes and detailed explanations
- Windows 10 modern management migration scenarios
1. 第一阶段：UEM 核心组件和设备注册（2-3 周）
理解核心组件：UEM Console（管理控制台）、Intelligent Hub（设备端 Agent）、AirWatch Cloud Connector（ACC，连接 on-prem AD 到 SaaS UEM）、UAG（Unified Access Gateway，边缘代理）。在 Workspace ONE UEM 试用环境中注册一台 iOS 和一台 Windows 设备，走完完整的 enrollment → profile push → app distribution 流程。
2. 第二阶段：Profile + App + 合规策略（2-3 周）
Device Profile 配置（Wi-Fi/VPN/Email/Passcode/Restrictions）。Application Management（Internal App/Public App/Web App 三种类型的分发方式）。Compliance Engine：定义合规规则（如"密码长度 ≥ 8"、"OS 版本 ≥ 15.0"）→ 不合规设备自动执行 action（通知/限制/擦除）。Windows 10 Modern Management（从 SCCM 迁移到 UEM 的 Airlift 工具）。
3. 第三阶段：Access + Tunnel + 模考（2 周）
Workspace ONE Access（身份管理和 SSO）：SAML/OIDC 集成、条件访问策略（基于设备合规状态/网络位置/用户组决定允许/拒绝/MFA）。VMware Tunnel（Per-App VPN，只有指定的企业应用走 VPN 隧道）。VMware 官方 Practice Exam + HOL 做模考。
Career value
Workspace ONE 在澳洲的部署集中在大型企业和政府部门（IRAP 评估通过的 UEM 方案之一）。在 UEM 市场，Workspace ONE 和 Microsoft Intune 是主要竞争对手 — 用 vSphere/Horizon 的企业通常选 Workspace ONE，纯 Microsoft 365 的企业选 Intune。
VCP-DW（Digital Workspace）认证在 VMware 合作伙伴的 EUC（End User Computing）团队中是标准要求。
不适合的人群：用 Microsoft Intune/SCCM 管理设备的人 — 技术栈完全不同。做服务器虚拟化的 vSphere 管理员 — Workspace ONE 是端点管理方向。
- 澳洲
- AUD 110,000 – 150,000
- 美国
- USD 100,000 – 140,000
- 中国
- CNY 250,000 – 400,000
Preparation tips
- 70 题 130 分钟，约 1.9 分钟/题。组件架构题（ACC/UAG/Hub/Access 的角色区分）通常比较直接。
- Windows Modern Management（Airlift/Co-Management）题不多但容易忽略 — 了解从 SCCM 迁移到 UEM 的概念即可。
- VMware HOL 有 Workspace ONE 专门的 Lab 环境，免费使用。
Common mistakes
- **AirWatch Cloud Connector vs UAG 混淆** — ACC 连接 on-prem Active Directory 到 SaaS UEM（目录同步），UAG 提供设备到内网资源的安全访问（Tunnel/Reverse Proxy）。两者功能完全不同。
- **设备 Enrollment 类型搞混** — Agent Enrollment（安装 Intelligent Hub）vs Web Enrollment（通过浏览器注册），iOS 的 Apple DEP/ABM 自动注册 vs 手动注册。不同 enrollment 方式的管理能力不同。
- **Compliance Engine 的 Escalation** — 不合规设备不会立即被擦除，Compliance Engine 按配置的 Escalation Profile 逐步升级（第一步通知 → 第二步限制访问 → 第三步企业擦除）。
Before you register
How difficult is the VMware 2V0-62.21 Workspace ONE exam?
The exam is 90 minutes long with 65 single-choice and multiple-choice questions, requiring a 70% passing score. It covers Workspace ONE UEM device management, application management, conditional access policies, identity integration, and compliance policies. We recommend at least 6 months of Workspace ONE management experience before taking the exam.
What is VMware Workspace ONE?
Workspace ONE is VMware's digital workspace platform that integrates Unified Endpoint Management (UEM), virtual application delivery, identity management, and security compliance. It supports managing Windows, macOS, iOS, Android, and other multi-platform devices for unified enterprise mobility management.
What topics does the Workspace ONE exam cover?
Key exam topics include: Workspace ONE UEM console configuration, device enrollment and management policies, application distribution and management (internal, public, and web apps), conditional access and zero-trust security policies, Workspace ONE Access identity integration, and compliance engine and automated actions.
What prerequisites are needed for the Workspace ONE certification?
Foundational knowledge of Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) is recommended. You should understand MDM protocols, LDAP/AD directory service integration, certificate management, and basic enterprise network security concepts. Experience with AirWatch is also helpful.
How can I effectively prepare for the Workspace ONE exam?
We recommend using the official VMware training course (VMware Workspace ONE: Skills for UEM) and Hands-on Labs for hands-on practice. Focus on mastering device enrollment processes, profile creation, and compliance policy settings. Use our practice questions for review, paying special attention to conditional access and security policy scenarios.
How does the Workspace ONE certification benefit career development?
With the growing adoption of remote work and BYOD policies, enterprise demand for Workspace ONE management talent is strong. Certification holders have a competitive advantage in endpoint management engineer, enterprise mobility architect, and IT security operations roles.
Learner experiences
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每天都在用 Workspace ONE Console 但考试比想象中细 — AirWatch Cloud Connector 和 Directory Sync 的配置步骤考了 4 道，UAG 的 Edge Service（Tunnel/Reverse Proxy）配置也出了 3 道。建议把每个组件的安装配置步骤在 Lab 里走一遍。
UEM Admin 2 年
企业 IT 部门 · 350/500 · 7 weeks
有 Intune 经验后概念能对应上（Compliance Policy ≈ Compliance Engine，Configuration Profile ≈ Device Profile），但 Workspace ONE 的组件体系（ACC/UAG/Hub/Access）比 Intune 复杂。最难的是 UAG 的 Tunnel 配置 — Intune 没有对应的概念。
Intune 转 Workspace ONE
M365 Admin 3 年 · 310/500 · 10 weeks
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