
TSA Group is an Australian company specialising in customer experience and contact centre outsourcing solutions. The company manages customer interactions on behalf of major Australian brands across telecommunications, utilities, government, and financial services. TSA is one of Australia's largest domestically-owned customer management organisations, providing voice, digital, and back-office services with a strong emphasis on employee culture and customer outcomes.
TSA Group is an Australian company specialising in customer experience and contact centre outsourcing solutions. The company manages customer interactions on behalf of major Australian brands across telecommunications, utilities, government, and financial services. TSA is one of Australia's largest domestically-owned customer management organisations, providing voice, digital, and back-office services with a strong emphasis on employee culture and customer outcomes.