TSA Group

TSA Group

TSA Group is an Australian company specialising in customer experience and contact centre outsourcing solutions. The company manages customer interactions on behalf of major Australian brands across telecommunications, utilities, government, and financial services. TSA is one of Australia's largest domestically-owned customer management organisations, providing voice, digital, and back-office services with a strong emphasis on employee culture and customer outcomes.

🏢 local_company💻 hybrid
公司概况

TSA Group is an Australian company specialising in customer experience and contact centre outsourcing solutions. The company manages customer interactions on behalf of major Australian brands across telecommunications, utilities, government, and financial services. TSA is one of Australia's largest domestically-owned customer management organisations, providing voice, digital, and back-office services with a strong emphasis on employee culture and customer outcomes.


AI 情报

基本信息

行业
Customer Experience / Contact Centre Outsourcing
公司规模
5000-10000
总部
Melbourne, Australia
工作模式
hybrid

技术栈

CRM Systems (Salesforce, Zendesk)Contact Centre Platforms (Genesys, Avaya)Workforce Management SoftwareAI/Chatbot IntegrationAnalytics Platforms

招聘与面试

招聘趋势
➡️ 稳定
面试风格
Values-based and customer service-focused interview, typically including scenario-based assessments for customer-facing roles and technical evaluations for technology positions (estimated).

企业文化

  • Strong employee culture and engagement focus
  • Customer outcome driven
  • Domestic Australian ownership
  • Clear career development pathways

招聘职位

QLD Telstra Outbound Sales

Brisbane
Junior
Full-time
Sales
发布于 2020/09/16