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Concentrix

Concentrix Corporation is a global technology and services company specializing in customer experience (CX) solutions, business process outsourcing (BPO), and digital transformation. Following its merger with Webhelp in 2023, Concentrix became one of the world's largest CX companies with over 440,000 employees across approximately 70 countries. The company serves major global brands across industries including technology, banking, healthcare, retail, and telecommunications. Concentrix offers services ranging from customer care and technical support to AI-powered analytics, digital engineering, and consulting. The company is listed on NASDAQ and operates an Australian office serving both local and Asia-Pacific clients.

📍 Australia🏢 local_company💻 hybrid
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公司概况

Concentrix Corporation is a global technology and services company specializing in customer experience (CX) solutions, business process outsourcing (BPO), and digital transformation. Following its merger with Webhelp in 2023, Concentrix became one of the world's largest CX companies with over 440,000 employees across approximately 70 countries. The company serves major global brands across industries including technology, banking, healthcare, retail, and telecommunications. Concentrix offers services ranging from customer care and technical support to AI-powered analytics, digital engineering, and consulting. The company is listed on NASDAQ and operates an Australian office serving both local and Asia-Pacific clients.

AI 情报

基本信息

行业
Technology Services / Business Process Outsourcing / Customer Experience
公司规模
10001+
总部
Fremont, California, United States (Australian operations)
工作模式
hybrid

技术栈

SalesforceAWSAzurePythonJavaReactAngularAI/ML PlatformsRPA (UiPath, Automation Anywhere)ServiceNowGenesysPower BINLP/Conversational AI

招聘与面试

招聘趋势
📈 增长中
面试风格
The interview process varies by role level. Customer service and operations roles typically involve an initial phone screen, a group assessment or skills test, and a final interview. Technology and consulting roles follow a more traditional process with technical interviews, case studies, or coding assessments. The company values customer orientation, communication skills, and adaptability. For Australian roles, expect a two to four week process with multiple stages.

企业文化

  • One of the world's largest CX companies offering global career mobility
  • Strong investment in AI and digital transformation capabilities
  • Diverse and inclusive workplace with employees across 70+ countries
  • Comprehensive training and development programs
  • Opportunity to work with major global brands as clients
招聘职位

Technical Support Specialists

Australia Brisbane
Junior
Full-time
IT SupportCustomer Service
发布于 2020/12/23

Customer Support Officers

Australia Brisbane
Junior
Part-time
AdministratorCustomer Service
发布于 2020/12/03