Home Buying Pre-Qualification Specialist

Brisbane

Commonwealth Bank

Type: Full-time

Level: Mid-Level Level

Salary:

4 years ago

Deadline: 2020-10-16

Job Description

You will understand the customer’s financial situation by asking probing questions and refer them to a lender at the right time.
You have the ability to problem solve and quickly react to customer situations to provide knowledgeable suggestions that will make you an advocate for the customer.
You will work to call centre based metrics such as adherence to schedule, quality requirements and productivity measures.
You will engage in long lasting relationships with Direct Lending, CSN colleagues and other internal stakeholders that are based on trust and mutual respect.
You will have an understanding of our risk environment and understand your role in ensuring you adhere to our obligations.You will be proactive in raising issues and work collaboratively for a resolve.

Job Requirement

Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks
Strong verbal ability and high numeric ability
Demonstrated ability to build rapport and authentic relationship management
Able to perform well in an ambiguous environment

Company Introduction

本地公司

澳大利亚联邦银行（Commonwealth Bank of Australia，ASX：CBA）是澳大利亚的一间主要银行，位列澳大利亚四大银行之一，总部位于悉尼。在澳大利亚证券交易所上市，是一间具有国际性质的金融服务公司，主要向零售、商业和机构客户提供银行服务、基金管理、退休金、人寿保险、普通保险、经纪服务等。该集团持有及管理总资产约4,287亿美元。目前（2019年初），联邦银行是澳大利亚规模最大的银行，拥有1267家支行和4253台自动柜员机（ATM）。