Inbound Customer Service Consultant

工作内推

competitive

截止日期2020-10-16

Australia Post

Brisbane

1~3年经验

本科以上

Full-time
Mid-Level
Anonymous User

Anonymous

https://bit.ly/2RGP3oi

工作内容

Enjoy solving problems and being able to provide a great solution? Know you can thrive in a highly structured and fast paced environment?

If you answered yes to the above, keep reading to find out more about a typical day in our call centre:

Answering customers’ calls, using your powers of deduction to track customers parcels and solve issues like damaged or missing parcels

Putting to good use that knack you have for turning a tricky situation into a favourable experience for our customers

Helping our customers with a range of different enquiries from calculating postage rates to helping book passport appointments

工作要求

Pretty unflappable and your resilience allows you to move from one customer to the next, to the next…

A true professional, because if you’re punctual, reliable and support your fellow team members, you’ll thrive here

Tech savvy and can work effortlessly across multiple IT platforms and tasks simultaneously

公司信息

公司介绍

Australia Post

email

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