IT Desktop and Application Support
Australia • Adelaide
On The Run Pty Ltd
Type: Full-time
Level: Junior Level
Salary:
3 years ago
Deadline: 2021-07-09
Job Description
- Act as the Level 2 technical escalation point for all IT system issues throughout the business
- Assist the IT Support Manager in the rapid rollout of new projects across the network
- Support the standard operating environment, including deployment of images, group policy and updates to new and re-issued desktop and laptop PC’s
- Troubleshoot and resolve end-user hardware and software related issues in-person, over the telephone and via remote connectivity
- Active directory administration – including on-boarding and off-boarding of users
- Mobile Device Management
- PC re-imaging, hardware upgrades, and ‘out-of-box’ builds, installations and customisations
- Maintain accurate asset tracking information
- Update service desk tickets accurately and work within approved SLA’s
- Edit and maintain and documentation of procedures within the ‘Knowledge Base’ library
Job Requirement
- Tertiary qualifications in IT or equivalent industry experience
- Previous experience working in Desktop Support position, or similar
- Knowledge and proficiency in the Microsoft suite of programs including Outlook, Excel, PowerPoint, Word, Server 2012, AD and Exchange+ECP - Azure and O365 highly regarded
- Basic knowledge of IP networking including DNS, routing and switching
- Cloud computing experience – highly advantageous
- MDM experience – iOS and Android
- Printer deployments and troubleshooting
- Excellent verbal and written communications skills
- High level of problem-solving skills and analytical ability
- Quality focus, detail-oriented and accurate
- Strong priority and time management skills
- Commitment to documentation and knowledge sharing
- Commitment to ongoing personal development and a willingness to update your current qualifications
- Drivers Licence
- National Police Clearance or willingness to obtain
Company Info
Working at our Kensington based head office, you will have the opportunity to join a fast paced, growth focused organisation and take the important next step in your career. This is your opportunity to join a large SA based organisation with a National footprint, you will be offered real career growth and a challenging, rewarding environment.
If you believe you fit this role please submit your CV and Cover Letter by clicking the 'apply now' button below.
Please note only shortlisted applicants will be contacted.
Company Introduction
本地公司
We are a proudly South Australian family business, operating for over 30 years. Our story began in 1984, when Fred (Fathi) Shahin saw a local Woodville Park service station for sale with an adjoining home and immediately bought it. Each of Fred Shahin’s sons subsequently joined the business and to this day, the same family-based, ethical and sustainable values remain a hallmark of Peregrine and underpin every decision.
Peregrine Corporation is now the largest private company in South Australia with over 3500 employees and it continues to grow. Our excellence in retail operations is recognised at an international level, with high profile Company brands including OTR convenience stores and Smokemart & GiftBox outlets.
