IT Support Officer
Job Description
- Primary contact for Helpdesk system, providing support for internal users
- Troubleshooting and escalation of issues
- Complete system audits and back ups, rectifying errors
- Perform security monitoring
- Issue and deploy ICT equipment to users
- Document ICT procedures and create training material for users
- Demonstrate, train and instruct users in the use of ICT equipment
- Research, recommend and implement new ICT solutions
Job Requirement
You will be an enthusiastic, self motivated and adaptive individual who takes pride in completing tasks accurately. The successful applicant will preferably have:
- Previous experience in IT based role
- Formal qualifications in Information Systems or similar
- Microsoft certification/s
- Working knowledge of ICT infrastructure and networking
- Strong written and verbal communication skills
- Highly developed skills in structured problem solving
- Proven ability to schedule, prioritise and complete tasks
Company Info
B&R Enclosures is Australia’s largest manufacturer of electrical enclosures, switchboard building systems, racks and cabinets providing innovative solutions to the Electrical, Data and Communications Industries. B&R prides its self on being an Australian family owned and run business that has been in operation for 60 years. With a strong team culture and a friendly working environment B&R offers challenging and rewarding roles with long term career development. To learn more about the B&R business and products visit www.brenclosures.com.au