IT Support Technician

Specifically, the role will:

• Manage user accounts, access and utilisation of a wide array of cloud-based solutions
• Provision, deploy and support end-user hardware (laptops and peripherals)
• Implement MFA and SSO solutions and drive adoption of security best practices
• Maintain office network and telephonic systems
• Support the selection of IT and software solutions 
• Spearhead an initiative to eliminate redundancies in order to simplify internal toolsets and reduce the cost basis of IT solutions
• Create and maintain a technology asset register

To be successful in this role, you will possess:

• Excellent knowledge of Desktop technical support, including current Microsoft Windows, Apple Mac versions in addition to with G-Suite, Atlassian and enterprise SAAS solutions
• Demonstrated experience deploying and managing MFA, SSO and driving the adoption of security best practices
• Strong Active Directory skills, group policies and file and print services
• Working knowledge of networking technologies such as TCP/IP, DNS, DHCP, routing/subnetting, Wi-Fi and Firewall technologies
• Excellent technical diagnostics and resolution skills
• Pro-active approach to problem solving and delivering resolutions

本地公司

Teach Starter is a leading EdTech provider of Preschool to Year 6 teaching resources and digital tools. With a library of over 140,000 pages of teaching resources, innovative digital classroom tools and an engaged community of teachers, Teach Starter positively impacts millions of students each year. A mission driven, values oriented, growth stage start-up, Teach Starter fosters an inclusive and supportive culture with a strong focus on giving back to the community and the environment. Join our passionate team of teachers, creatives, content producers and developers who pride themselves on producing high-quality, inspiring resources!