Renewal Sales Specialist intern
Australia • Sydney
Adobe
Type: Part-time
Level: Intern Level
Salary:
3 years ago
Deadline: 2021-02-27
Job Description
- Support the Renewal Sales Specialists to secure the renewal of the contracts of our Digital Experience customers install base in coordination with the Customer Success Managers and the rest of the Adobe Sales Team.
- Research customer contracts and purchasing history in Adobe's various CRM systems in order to build timely and accurate forecasting around both retention and growth.
- Identify expansion opportunities of future quarter renewals to generate additional revenue (upsell & cross-sell), presenting opportunities to closure and/or ensuring that the appropriate account management and customer success manager resources are engaged to maximize the opportunity.
- Assist in the handling of a pipeline of renewals and capture the required insights to support Adobe’s ability to consistently forecast and deliver above expectation results.
- Negotiate, liaise and communicate both internally and possibly externally using appropriate guided methods to facilitate the renewal process and closure of successful renewals.
- Deliver online presentations and demonstrations to achieve and exceed your set goals.
- Track non-renewal, pending, and lost renewals including reasons for cancellation for analysis.
Job Requirement
- Understanding of basic sales methodologies
- Consistent over-achievement in past positions/activities.
- Technically adept, self-motivated, and driven by results.
- Ability to call within all levels of an organization, identifying decision makers, and building long-term customer relationships by establishing trust and credibility.
- Highly motivated and professional with excellent communication skills, confident and goal oriented.
- Strong attention to detail, good listener, good organizational skills.
- Must have high ethics, integrity, and humility with a desire to operate as part of a team.
Company Introduction
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Adobe Inc. is an American multinational computer software company. Incorporated in Delaware and headquartered in San Jose, California, it has historically focused upon the creation of multimedia and creativity software products, with a more recent foray into digital marketing software. Adobe is best known for its Adobe Flash web software ecosystem, Photoshop image editing software, Adobe Illustrator vector graphics editor, Acrobat Reader, the Portable Document Format (PDF), and Adobe Creative Suite, as well as its successor Adobe Creative Cloud