Student Intern: Customer Engagement Support


paid full-time internship





Visa: No Limit
Anonymous User


  • Preparation for 360 customer assessments and follow up of action items.
  • Manage and review incoming requests in a timely manner, ensuring excellent levels of service by gathering and providing the information needed for CES to take the appropriate next actions
  • Filter requests for critical situations that require immediate action
  • Schedule and participate in engagement support sessions with the assigned architects to better learn our customers’ business goals and to understand internal customer success practices
  • Generate meeting minutes for Engagement Sessions, ensuring correct assignment of action items
  • Maintain data and reporting systems and monitor the progress of action plans for continuous engagement and customer/team involvement


  • MUST be eligible to work more than 22 hours in Australia.
  • You must be available to work for six months from January for 4 days each week.
  • MUST be full-time students studying a Bachelor or equivalent, ideally majoring in Information Technology, Computer Science or Business
  • Solid familiarity with Microsoft Office tools, including Excel and PowerPoint.
  • Capability to work in a team and collaborate effectively
  • Strong multi-tasking and organizational skills, with excellent attention to detail
  • Analytical competencies and a capacity to communicate clearly – verbal and written
  • Calm under pressure and respectful of others ideas and opinions
  • Customer mindset
  • Business Fluency in English required


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.


SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. Our end-to-end suite of applications and services enables our customers to operate profitably, adapt continuously, and make a difference.
enterprise application software