System Engineer

Skills and Experience:

• Solid experience with Office 365, Exchange, Skype for Business builds across all EUC’s – phones, laptops, desktops, iPad, tablets
• In-depth skills and knowledge in the administration and support of Microsoft products including but not limited to Office 365
• Strong AD skills with experience setting up strict access controls for users
• Experience working with Azure
• Minimum of 5 years technical IT experience.
• Must have demonstrated experience in enterprise level Windows based environments including Windows clusters and data centre infrastructure.
• Must be flexible in work hour arrangements and prepared to work after hours or weekends if required.
• Excellent technical and user documentation skills and experience
• Proficiency with Incident & Change Management
• Self-motivated / able to work unsupervised
• Proactive and willing to take ownership of problems/tasks
• Demonstrated server hardware management and fault resolution experience

 

Mandatory Requirements: 

• Excellent communications and interpersonal skills.
• Hands-on expertise on O365 and Azure.
• Ability to fill in gaps and deep dive into the O365 tenant to identify root causes of problems.
• Ability to understand user’s SOE setup and configuration.
• Identify fixes and root causes for user’s problems with profile, performance, etc.