System Engineer

  • 工作地点

    Sydney

  • 薪水

    competitive

  • 工作类型

    Full-time

  • 发布时间

    2018-11-20

  • 工作类别

    系统工程 System Engineer

  • 工作状态

    Open

工作内容
  • Providing 3rd level support to our clients
  • Maintain ownership of incidents and escalations at client sites
  • Day to day operations of client's systems and networking
  • Lead and manage key IT projects with your client base
  • Provide technical consultancy and solution architecture to customers' on how they can best leverage IT in their environment
  • Troubleshooting desktop and server problems for customers (Level 2\3)
  • Maintenance and support of server hardware and software
  • Update and document changes to client networks
  • Follow company processes, industry best practices and internal procedures
  • Ensure that client cases are being closed and falling within their assigned SLA’s
  • Deploying both Cloud and on Premise based network solutions
  • Significant experience in n supporting and troubleshooting Microsoft Windows server and desktop operating systems
  • Past experience in an MSP outsourced environment
  • Experience in Office 365
  • Experience in Microsoft Azure
  • IT related tertiary education
  • Microsoft Certified Solutions Expert (2012 or higher)
  • Network troubleshooting experience
  • Competent with DNS, Internet, Routing and network troubleshooting
  • Excellent knowledge of server hardware (products and troubleshooting)
  • Experience in Firewall technologies
  • Confident and self-motivated
  • Ability to work autonomously but be part of a larger team
工作要求
  • Significant experience in n supporting and troubleshooting Microsoft Windows server and desktop operating systems
  • Past experience in an MSP outsourced environment
  • Experience in Office 365
  • Experience in Microsoft Azure
  • IT related tertiary education
  • Microsoft Certified Solutions Expert (2012 or higher)
  • Network troubleshooting experience
  • Competent with DNS, Internet, Routing and network troubleshooting
  • Excellent knowledge of server hardware (products and troubleshooting)
  • Experience in Firewall technologies
  • Confident and self-motivated
  • Ability to work autonomously but be part of a larger team