Technical Program Manager - Infrastructure

Canva’s Commitment and Mission At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you!  Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 86 million monthly active users across 190 different countries and a team of over 3,000 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of.  Join us and design your future. About the Technical Program Managers As a Technical Program Manager, it is your mission to work closely with senior managers and product development teams to build a sustainable culture of delivery. You will lead complex, multi-disciplinary programs and be equally comfortable working with leadership to set strategic goals and clarify priorities, as you are with teams to communicate program status, escalate issues and manage dependencies as you are discussing technical trade-offs with an engineer.  The Canva Infrastructure Supergroup's goal is to make complex technology simple for Canvanauts by building foundational products that will seamlessly propel Canva to the next level of growth. Currently, we have open TPM positions to work with Cloud Platform, Application Platform, Reliability Platform and Developer Platform.

What you'll be doing

Monitor and track delivery status across multiple teams and projects

Promote accountability towards sustainable program delivery

Manage open issues relating to program delivery

Assess and manage program risks

Manage dependencies across teams and groups

Facilitate effective, timely and transparent team decision making practices

Ensure an appropriate degree of consistency in planning, documentation and core practices across teams to ensure meaningful velocity and promote our ability to scale how teams work across Canva

Facilitate continual improvement rituals to build the effectiveness of product development and engineering teams

Build a culture and environment to achieve excellence and innovation

Build partnerships with cross-functional teams to influence decisions, drive alignment and prioritisation

Partner with Group Leadership to facilitate the delivery of Canva’s highest priority, complex and multi-disciplinary initiatives

Experience you'll need

A minimum of 5 years TPM experience at a SaaS company 

Deep understanding of Agile product development processes

Knowledgeable in technical concepts, systems and practices

Experience working with onsite and remote Product Managers, Designers and Engineers to deliver key company initiatives

Comfortable with ambiguity in a fast-paced environment with shifting priorities

A natural communicator who leads through influence, not authority

A love for navigating complexity and tackling ambiguous problems 

Process-oriented but flexible in approach

Motivated to provide an inclusive and psychologically safe environment for our diverse team to collaborate together, in a timely fashion, towards shared goals

Introspective focus to continually improve the effectiveness of Canva’s teams

Dedicated to personal growth and improving in your craft as a TPM 

Leadership capability to ensure clarity, alignment and accountability to achieve our crazy big goals

Ability to think strategically but also able to make crazy big goals happen. This role will be very hands-on!

Benefits

Competitive salary, plus equity options

Flexible working hours, we value work-life balance

Employee Assistant Program

In-house chefs that cook delicious breakfast and lunch for us each day

Gym and yoga facilities onsite

Generous parental leave policy

Pet friendly offices

Sponsored social clubs and team events

Fun and quirky celebrations