课程目标
本课程旨在为学生提供综合性的IT Support Engineer培训,通过整合Cisco CCNA和Windows Server Hybrid Administrator Associate的知识点,学生将能够掌握网络与服务器管理的核心技能。课程采用项目驱动的学习方式,以一个50人规模的澳大利亚公司为案例,覆盖网络拓扑设计、VLAN配置、路由协议、AD DS部署、Hyper-V虚拟化等实际操作,帮助学生在实践中掌握理论知识,并为CCNA和Windows Server认证考试做好充分准备。
课程概览
模块 1: 网络基础
- TCP/IP Architecture
- Network Topology Design 和 IP Addressing Scheme
- 企业网络拓扑设计。
- IP地址配置和子网划分,路由和管理。
模块 2: 交换网络
- Introduction to Switching Concepts 和 Introduction to VLANs
- 交换机概念,交换机工作原理。
- VLAN概念及其实现,VLAN的配置和管理。
- Spanning Tree Protocol 和 Port-Channel
- 生成树协议(STP)概述及配置,STP的作用和实现。
- 端口通道(Port-Channel)概述及配置,聚合链路的实现和应用。
模块 3: 路由技术
- Routing Concepts 和 Advanced Routing Protocols
- 路由概念,静态路由和动态路由。
- 高级路由协议,OSPF、EIGRP、BGP等协议的介绍和配置。
- NAT 和 GRE VPN
- 网络地址转换(NAT)的概念、类型和配置。
- GRE VPN的概念及其实现,GRE VPN的配置和应用。
模块 4: 网络安全
- VRRP Configuration and Testing 和 Access Control Lists
- 虚拟路由冗余协议(VRRP)概述及配置,VRRP的测试方法。
- 访问控制列表(ACL)的概念和配置,ACL的应用场景。
模块 5: 域服务
- AD DS and FSMO Roles 和 Group Policy Management
- Active Directory域服务(AD DS)概述及配置,FSMO角色的管理。
- 组策略对象(GPO)的创建和管理,GPO的应用场景。
模块 6: 虚拟化技术和云计算
- Hyper-V 和 Azure Hybrid Cloud Solution
- Hyper-V的概述和配置,Hyper-V虚拟化技术的应用。
- Azure混合云解决方案的概述和实现。
- VM Management
模块 7: 网络服务
- DHCP, DNS Services 和 IP Address Management
- 动态主机配置协议(DHCP)的概述和配置。
- 域名系统(DNS)的概述和配置。
- IP地址管理(IPAM)的概述和实现。
模块 8: 存储服务
- Storage Configuration and Management, Data and Storage Replication
- 存储配置和管理,存储解决方案的实现。
- 数据和存储的复制,数据保护和备份的实现。
项目介绍
Request for Information (RFI)
Introduction
Company A is a 50-person Australian company seeking to develop a new IT environment that meets the needs of our growing business. We are looking for a vendor to provide a comprehensive solution that includes network design, infrastructure implementation, and ongoing support. This document outlines the requirements and specifications for the new IT environment.
Company Overview
Company A has multiple departments with branch offices located in Sydney and Melbourne. The new IT environment must support the following:
- A connection between the Sydney and Melbourne offices using one MPLS link and one GRE over the Internet.
- Two internet access points for redundancy and high availability.
- Network access for 50 computers.
- Centralized management of company accounts and Windows services through domain services.
- IP address management and assignment.
- Website hosting and backup using Hyper-V.
- Comprehensive data protection and backup solutions.
Scope of Work
The scope of work includes the design, implementation, and management of the following components:
Network Infrastructure
- TCP/IP Architecture
- Develop a robust and scalable TCP/IP architecture to support current and future business needs.
- Network Topology Design
- Design a network topology that includes branch offices, MPLS link, GRE VPN, and internet access.
- Ensure high availability and redundancy in the network design.
- IP Addressing Scheme
- Develop an IP addressing scheme that supports efficient routing and management.
- Implement IP address configuration and subnetting.
- Introduction to Switching Concepts
- Design and configure switches to support the network topology.
- Implement VLANs and trunking for efficient network segmentation and traffic management.
- Configuring Switches
- Configure switches to support VLANs and inter-VLAN routing.
- Implement Spanning Tree Protocol and Port-Channel for network stability and redundancy.
- Introduction to Routing Concepts
- Implement static and dynamic routing protocols to ensure efficient data flow between branch offices and the internet.
- Implement Network Address Translation (NAT) and GRE VPN for secure and efficient remote connections.
- Introduction to VRRP Configuration and Testing
- Implement and test VRRP for high availability of network gateways.
- Configure Access Control Lists (ACL) and remote access for secure network management.
Server and Virtualization
- Introduction to AD DS and FSMO Roles
- Implement Active Directory Domain Services (AD DS) and manage FSMO roles.
- Develop and implement Group Policy Objects (GPO) for centralized management.
- Introduction to Hyper-V
- Plan and deploy Windows Server IaaS Virtual Machines using Hyper-V.
- Secure Hyper-V workloads and manage virtual machines.
- DHCP and DNS Services
- Configure DHCP and DNS servers for efficient IP address management.
- Implement IP Address Management (IPAM) and test the configuration.
- Storage Configuration and Management
- Configure and manage storage solutions.
- Implement data and storage replication for high availability.
- Configure file and storage spaces for efficient data management.
- Implement data protection and backup solutions.
Hybrid Cloud Solutions
- Introduce Azure Hybrid Cloud Solution
- Explore and implement Azure hybrid cloud solutions to extend on-premises infrastructure.
- Ensure seamless integration and management of hybrid cloud resources.
Project Review and Assessment
- Final Implementation and Integration Testing
- Conduct thorough testing of the implemented solutions.
- Review and assess the project to ensure all requirements are met.
- Provide documentation and training for ongoing management and support.
Requirements
Vendors are requested to provide detailed information on the following:
- Company Profile
- Overview of your company, including experience and expertise in similar projects.
- Proposed Solution
- Detailed description of the proposed solution, including network design, hardware, and software components.
- Implementation Plan
- Comprehensive implementation plan, including timelines, milestones, and resource requirements.
- Support and Maintenance
- Details on support and maintenance services, including response times and service level agreements (SLAs).
- Cost Estimatewo
- Detailed cost estimate for the proposed solution, including hardware, software, implementation, and ongoing support costs.