Desktop Support

工作内推

competitive

截止日期2020-09-27

TEKsystems

Brisbane

3年以上经验

本科以上

Full-time
Junior
Anonymous User

Anonymous

alana.fiddes@teksystems.com

工作内容

  • Prioritise work activities to ensure that a high level of customer service in maintained
  • Record and monitor desktop support jobs resolution within the ICT helpdesk system (Cherwell Ticketing system)
  • Responsible for supporting up to 350 users
  • Experience support and resolving level 2 issues
  • Minimum of 3 years' experience in an enterprise ICT desktop support environment

工作要求

Technical skills

  • Experience with windows 10
  • Experience with office 365
  • Exposure to SCCM
  • Experience with Active Directory
  • Experience logging tasks through a ticketing system

公司信息

公司介绍

TEKsystems

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Desktop Support

公司名称:TEKsystems
工作地点:Brisbane
工作待遇:competitive
工作内容:
  • Prioritise work activities to ensure that a high level of customer service in maintained
  • Record and monitor desktop support jobs resolution within the ICT helpdesk system (Cherwell Ticketing system)
  • Responsible for supporting up to 350 users
  • Experience support and resolving level 2 issues
  • Minimum of 3 years' experience in an enterprise ICT desktop support environment
工作要求:

Technical skills

  • Experience with windows 10
  • Experience with office 365
  • Exposure to SCCM
  • Experience with Active Directory
  • Experience logging tasks through a ticketing system
联系方式:alana.fiddes@teksystems.com
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