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Certifications/其他/ServiceNow CIS-PPM
其他专业级📋 项目管理

ServiceNow Certified Implementation Specialist - Project Portfolio Management (CIS-PPM)

ServiceNow Project Portfolio Management certification covering demands, projects, programs, resources, timecards, budgeting, and cost plans. 60 questions, 90 minutes, 70% to pass, $250 exam fee, CSA recommended.

Start PracticeBrowse Learning Path
60
Questions per exam
164
Question bank total
90m
Exam Duration
70/100
Passing Score
$250
Exam Fee

At a glance

164 questions
Best forServiceNow consultants implementing project and portfolio workflows, PMO teams using ServiceNow for demand, project, and financial governance
Prep pace8-10 weeks with experience
Course pack2 chapters · 20 hours
Learner signal0 enrolled · 0/5

What this certification covers

This page is structured for quick scanning first: exam format, fit, prep time, and the actual study scope.

Certification Overview

ServiceNow Certified Implementation Specialist - Project Portfolio Management (CIS-PPM) validates that you can implement project and portfolio workflows on the ServiceNow platform. The exam covers how ideas become demands, how approved work becomes projects and programs, how resources and time are assigned, and how budgets and costs are tracked through execution. It is a workflow-heavy certification with strong overlap between operational configuration and financial tracking.

Exam Domains

  • Demand Management: demand intake, scoring, review, and conversion to project work
  • Project and Program Management: project setup, task structures, governance, and program relationships
  • Resource Management: resource plans, pools, allocations, and staffing decisions
  • Timecard Management: time entry, approvals, and actual effort tracking
  • Financial Management: budgets, cost plans, benefit plans, and financial visibility
  • PPM Administration: roles, workbench views, and supporting platform configuration

Who Is This For

This certification is for ServiceNow PPM consultants, PMO operations specialists, administrators configuring project workflows, and delivery teams managing resource and financial tracking on the platform.

You will work with

Project Portfolio ManagementDemand ManagementResource ManagementResource PoolTime Card ManagementCost PlanningBudget ManagementProject TaskProject PhaseProgram ManagementGantt ChartPPM DashboardAgile in ServiceNowPRINCE2

After preparation

  • Earn the ServiceNow CIS-PPM certification
  • Configure demand, project, program, resource, and time tracking workflows correctly
  • Support budget and cost visibility across portfolio work
  • Implement practical PMO workflows on the ServiceNow platform

Exam details

Exam Code
CIS-PPM
Provider
其他认证机构
Duration
90 minutes
Question Count
60 questions
Passing Score
70/100
Validity
3 years
Exam Fee
$250 USD
Question Types
Single choice, Multiple select
Languages
English
Official Page
Open AWS page

Who should take it

Good fit

  • ServiceNow consultants implementing project and portfolio workflows
  • PMO teams using ServiceNow for demand, project, and financial governance
  • Platform administrators configuring resources, timecards, and budgets
  • CSA-certified specialists focusing on project delivery operations

Before you start

  • CSA is recommended before taking CIS-PPM
  • Hands-on exposure to project management or ServiceNow PPM workflows
  • Understanding of demand intake, resource planning, and cost tracking concepts
  • Experience with time approvals, budgeting, or PMO governance is helpful
  • Comfort with project and program terminology is expected

Study preparation

With hands-on AWS

8-10 weeks

From scratch

12-16 weeks

Daily pace

1-2 hours/day

Learning path preview

3 chapters
1
CIS-PPM Exam Overview & Study Guide
45 min
2
Core Concepts
432 min
3
Final Review & Hands-on Exam Practice
60 min

Certification comparison

ServiceNow CIS-PPMCCDAKCCFA
Provider其他其他其他
Level专业级助理级专业级
Fee$250$150$300
Duration90 min90 min90 min
Questions per exam606060
Validity3 yrs2 yrs3 yrs

Study tips and common mistakes

💡

60 题 90 分钟，平均每题 2 分钟，合理分配时间

💡

及格分 70/100，不确定的题先标记跳过，回头再做

💡

排除法非常有用 — 先排掉明显错误的选项，剩下的再分析

💡

多选题会告诉你选几个，仔细看题目要求

⚠️

没有读完所有选项就选答案 — 题目经常有"最佳"答案和"正确但不最佳"的干扰项

⚠️

备考只刷题不理解原理 — 考试场景题需要理解底层概念

⚠️

忽略时间管理 — 在难题上卡太久，导致后面简单题没时间做

Frequently Asked Questions

If you plan to take ServiceNow CIS-PPM, start with real practice.

164 questions, chapter-by-chapter learning, mock exams, wrong-question review, and AI tutor support live in the exam page.

Go to exam prep

From $39 · 2 free chapters

Student reviews

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CCDAK

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$30060 questions90 min

CCFH-202

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$30060 questions90 min

CCFR-201

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EXAM PREP

ServiceNow CIS-PPM Question Bank

Chapter-by-chapter learning + mock exams + AI tutor

164
Questions
2
Chapters
20h
Study
AI
Tutor
  • First 2 chapters free
  • Real exam format mock tests
  • AI-powered wrong answer review
  • Chapter progress tracking
From $39
Start Practice Now

Prep snapshot

Study chapters2
Practice questions164
Estimated hours20h

What is inside

  • Strong coverage of demand conversion, project configuration, and program relationships
  • Practical focus on resource plans, allocations, timecards, and budget tracking
  • Scenario-driven questions on approvals, financial visibility, and project operations
  • Useful for teams implementing ServiceNow beyond service management into delivery governance
  • Mock exam aligned to the official 60-question, 90-minute format