匠人学院 JR Academy学AI来匠人
匠人学院 JR Academy学AI来匠人

Follow Us

linkedinfacebooktwitterinstagramyoutube

We Accept

/image/layout/pay-paypal.png/image/layout/pay-visa.png/image/layout/pay-master-card.png/image/layout/pay-airwallex.png/image/layout/pay-alipay.png
EN

Company

About UsMetaverse ClassroomNews & BlogJR CareersBecome a MentorOur MentorsContact UsJR Store J3.Club

Resources

Job ReferralsEvents1-on-1 TutoringIndustry WhitepapersOnline LearningInterview CenterShare Interview ExperienceInternshipMembership

AI Tools

AI ToolboxCert MasterJob HunterUniMate AI

AI Learning Paths

All Learning PathsAI EngineerContext EngineeringVibe CodingPrompt MasterAI BuilderAI Product ManagerPython Basics

AI in Practice

AI ProductivityAI Data AnalysisAI FinanceAI Content CreationAI Image CreationFrontend DevelopmentHermes AgentOpenClaw Local Agent

University Resources

University of MelbourneUniversity of QueenslandUNSW SydneyUniversity of SydneyMonash UniversityUniversity of AdelaideRMITQUTUTS

Kids AI Education

Airbotix — AI Coding for KidsAU Family Resource HubNAPLAN Report GuideMy School Data GuideSydney Private School Fees 2026Kids Coding Programs

Immigration Services

Australia ImmigrationSkilled Visa 189/190/491Employer Sponsored 482/186/494Business Visa 188/888UK ImmigrationUS ImmigrationCanada Immigration

Enterprise

P3 Career IncubatorEnterprise (EN)Corporate TrainingInternship PartnershipRecruitment PartnershipApply for Partnership

Job Application Agent

Job Application ServiceJob MonitoringLinkedIn ManagementLinkedIn NetworkingLearn about P3

Support

FAQsTerms & ConditionsPrivacy PolicyCancellation & Refund PolicySite map

Top Categories

Web Full-Stack BootcampDevOps BootcampData Engineering BootcampData Analysis BootcampCoding for BeginnersBusiness Analyst InternshipAlgorithm Bootcamp

Career Services

BA & PM InternshipData Science InternshipData Analysis InternshipMarketing InternshipResume ReviewInterview CoachingVIP Mentor Guidance

Addresses

Level 10b, 144 Edward Street, Brisbane CBD(Headquarter)
Level 2, 171 La Trobe St, Melbourne VIC 3000
45A13, Block B, Oriental Hope Tianxiang Plaza, 500 Tianfu Avenue Middle Section, Wuhou District, Chengdu, Sichuan, China
Business Hub, 155 Waymouth St, Adelaide SA 5000

Contact

hello@jiangren.com.au0421-672-555

Disclaimer

footer-disclaimerfooter-disclaimer

JR Academy acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present. Aboriginal and Torres Strait Islander peoples should be aware that this website may contain images or names of people who have since passed away.

All content on the JR Academy website, including course materials, logos, and information provided, is protected under Australian intellectual property laws. Unauthorized use, sale, distribution, reproduction, or modification is strictly prohibited. Violations may result in legal action. By accessing our website, you agree to respect our intellectual property. JR Academy Pty Ltd reserves all rights, including patents, trademarks, and copyrights. Any infringement will be subject to legal prosecution. View Terms of Service

© 2017-2026 JR Academy Pty Ltd. All rights reserved.

ABN 26621887572

Certifications/Cisco/Cisco CLCEI
Cisco专业级🌐 网络

Cisco CCNP Collaboration Cloud and Edge Solutions (300-810 CLCEI)

Cisco CLCEI exam prep covering Expressway deployment, Mobile and Remote Access, Webex hybrid services, certificate management, and collaboration security. Includes 166+ practice questions with explanations, a 120-minute exam format, and a passing score of 825/1000.

Start PracticeBrowse Learning Path
65
Questions per exam
166
Question bank total
120m
Exam Duration
825/1000
Passing Score
$330
Exam Fee

At a glance

166 questions
Best forCollaboration engineers deploying cloud and edge services, Voice and UC engineers working with Expressway, CUCM, and Webex
Prep pace8-12 weeks with experience
Course pack6 chapters · 40 hours
Learner signal0 enrolled · 0/5
Exam Guide
?
Bottom line · It depends

CCNP Collaboration 六个 Concentration 里最偏"应用层"的一门 — 考的是 CUCM、Unity Connection、IM&P 的部署和排障，适合每天在 Cisco UC 平台上开工单的人，纯网络工程师别碰。

What this certification covers

This page is structured for quick scanning first: exam format, fit, prep time, and the actual study scope.

Cisco 300-810 CLICA (Implementing Cisco Collaboration Applications) 是 CCNP Collaboration 的 Concentration 选修之一。要拿完整 CCNP Collaboration，必须 350-801 CLCOR (Core) + 任选一门 Concentration，CLICA 聚焦 Cisco Unified Communications Manager (CUCM)、Unity Connection 语音信箱、IM and Presence (IM&P) 三大应用平台的部署、集成与排障。

考试规格：65 题 / 120 分钟，及格 825/1000，考试费 $330 USD，有效期 3 年。

四大考纲领域：

  • Unified CM Call Integration — 25%：SIP trunk、H.323 trunk、CUCM 集群间通信、CUBE（Cisco Unified Border Element）SIP 边界控制
  • Unity Connection & Voicemail — 25%：Unity Connection 部署、Single Inbox、IMAP 集成、SpeechView 转录、呼叫处理器集成
  • IM and Presence — 20%：IM&P 节点部署、XMPP 联邦、Jabber 客户端集成、高可用集群
  • Cisco Collaboration Endpoints — 30%：CUCM 上的电话注册（SIP/SCCP）、软终端 Jabber 配置、视频终端（Webex Room 系列）、Phone Services、自签名证书与混合模式安全

300-810 在 Collaboration Concentration 里算"传统 UC 运维风味最重"的一门。如果你日常在 CUCM Admin 页面上加分机号、调 Route Pattern、排 Jabber 注册故障，这门考的就是你每天干的事。

You will work with

RoutingSwitchingNetwork DesignAutomationSD-WAN

After preparation

  • Prepare for the Cisco 300-810 CLCEI exam with a structured study path
  • Deploy and troubleshoot Expressway and Webex hybrid services more confidently
  • Handle certificates, TLS, and traversal requirements correctly
  • Improve your fit for collaboration cloud and edge implementation roles

Exam details

Exam Code
300-810
Provider
Cisco Systems
Duration
120 minutes
Question Count
65 questions
Passing Score
825/1000
Validity
3 years
Exam Fee
$330 USD
Question Types
Single choice, Multiple select
Languages
English
Official Page
Open AWS page

Who should take it

Good fit

  • Collaboration engineers deploying cloud and edge services
  • Voice and UC engineers working with Expressway, CUCM, and Webex
  • IT professionals responsible for collaboration security and connectivity
  • Candidates preparing for the Cisco 300-810 CLCEI exam

Before you start

  • Basic Cisco collaboration knowledge is recommended
  • Familiarity with CUCM, SIP, and DNS will help
  • Hands-on access to Expressway or a lab environment is strongly recommended
  • Understanding certificates and firewall traversal is useful

Is it worth it? Career value

Salary ranges, target job titles, and the real career impact of holding Cisco CLCEI.

澳洲
$110K-150KAUD
美国
$90K-140KUSD
中国
¥200K-400KCNY
UC EngineerCollaboration EngineerVoice/Telephony EngineerCisco UC Administrator统一通信工程师协作平台工程师

CLICA + CLCOR = 完整 CCNP Collaboration。单独 CLICA 无独立证书，雇主看的是 CCNP Collaboration 整体。Cisco UC 市场虽被 Microsoft Teams / Zoom Phone 侵蚀，但大型企业（金融、政府、电信）的 CUCM 部署周期长达 10-15 年，存量运维需求稳定。

谁在招：澳洲 Telstra Purple、NEC Australia、Data#3 的 UC practice 团队；美国 CDW、Presidio、World Wide Technology 等 Cisco Gold Partner 的 Collaboration BU。这些公司的 JD 常写 "CCNP Collaboration preferred, CUCM/Unity Connection experience required"。

薪资参考：Glassdoor 2025 数据显示美国 UC Engineer 中位 $100-115K，带 CCNP Collab + CUCM 经验可达 $125-140K；澳洲市场 UC/Collab Engineer 约 $120-145K AUD。

不适合考的人：目标是 Webex Cloud Calling / Teams Phone 纯云方向的人。CLICA 考的是 on-prem CUCM/Unity，云端 UC 用不上这些知识。纯云方向看 Cisco Webex 认证或 Microsoft Teams Administrator (MS-700)。

Study preparation

With hands-on AWS

8-12 weeks

From scratch

16-22 weeks

Daily pace

1.5-2 hours/day

Learning path preview

6 chapters
1
CLCEI Exam Overview and Study Plan
45 min
2
CUCM Call Control and Dial Plan
70 min
3
Endpoints and Media Resources
70 min
4
CUCM Advanced Features
70 min
5
QoS for Collaboration
70 min
6
考前冲刺与实战演练
60 min

Step-by-step preparation

A concrete week-by-week plan from past test-takers — not generic advice.

1

第一阶段：CUCM 基础 + Call Routing 打穿（3-4 周）

搭 CUCM Lab（GNS3 或 CML 跑 CUCM 虚拟机，最低 16GB RAM）。核心任务：理解 CUCM 集群架构（Publisher + Subscriber）、SIP trunk vs H.323 trunk 配置差异、Route Pattern / Route List / Route Group 三层路由链路、Calling Search Space (CSS) + Partition 的权限控制逻辑。做到能独立配一个多站点 CUCM 环境，两个站点通过 SIP trunk 互通。

2

第二阶段：Unity Connection + IM&P 部署（3-4 周）

Unity Connection：CUCM 与 Unity 的 SIP 集成（Voice Mail Pilot + Voice Mail Profile）、Single Inbox 配置（IMAP + 邮件服务器）、Call Handler 呼叫流程设计。IM&P：XMPP 基础、IM&P 与 CUCM 的数据库同步（UC Service Profile）、Jabber 客户端 SRV 记录发现流程、IM&P 高可用（Sub-cluster）。这两块各占 20-25%，不能跳过。

3

第三阶段：Endpoints + CUBE + 安全 + 排障冲刺（3-4 周）

Endpoints 30% 权重最高：SIP/SCCP 电话注册流程、Jabber MRA（Mobile Remote Access）通过 Expressway-C/E 的穿越流程、视频终端（Webex Room Kit）注册到 CUCM。CUBE：SBC 基础概念、dial-peer 匹配逻辑、SIP Profile 修改 SIP 头。安全：CUCM Mixed Mode（CTL Client）、证书管理。最后 1 周刷 Boson ExSim 或 Cisco Learning Network 社区题目，目标 80%+。

Real test-taker experiences

What it actually took for real candidates to pass — prep time, scores, and lessons learned.

日常做 CUCM 运维 3 年，考 CLICA 主要是公司要 CCNP Collab 数量续 Gold Partner。最意外的是 **Unity Connection 的 Single Inbox 和 IMAP 集成** 考得很细 — 我平时只管语音信箱基础配置，IMAP 那块从来没碰过。真考 4 道 Unity 题有 2 道问 IMAP 配置和 SpeechView 转录。建议 UC 运维同行别跳过 Unity 的高级功能。

T. Yoon861/1000
UC Engineer (Cisco Gold Partner, 澳洲) · 10 weeks prep

带团队做 CUCM 项目 5 年但自己不常敲命令。备考最难的是 **CUBE 的 dial-peer 匹配逻辑** — inbound/outbound dial-peer 的选择顺序（destination-pattern → incoming called-number → incoming uri）记混了就全错。最后靠在 CML 上反复抓 SIP debug 才搞清楚。CUBE 那 2-3 道排障题占分不低。

某运营商 UC 项目经理838/1000
协作平台管理（北京） · 14 weeks prep

Certification comparison

Cisco CLCEICisco CLCORCisco CLCEI
ProviderCiscoCiscoCisco
Level专业级专业级专业级
Fee$330$330$330
Duration120 min120 min120 min
Questions per exam656565
Validity3 yrs3 yrs3 yrs

Study tips and common mistakes

💡

**CUCM Lab 必须搭** — Packet Tracer 不支持 CUCM，必须用 CML 或 GNS3 + CUCM OVA。最低 16GB RAM + SSD。没有实验环境纯背概念，排障题必挂。

💡

**120 分钟 65 题看似宽裕** — 但有 Sim 题让你在 CUCM GUI 上操作，一道 Sim 可能吃 10-15 分钟。前面选择题压到 90 秒/题。

💡

**母语非英语申请 ESL +30 分钟**：Pearson VUE 报名时 Accommodations 提交。150 分钟对 Sim 题多的 CLICA 帮助很大。

⚠️

**CSS + Partition 权限模型搞混** — CUCM 的呼叫权限不是靠 ACL，是靠 Calling Search Space (CSS) 包含哪些 Partition。电话 A 的 CSS 里没有 Partition X，就打不到 Partition X 里的号码。很多人把 CSS 当"源过滤"、Partition 当"目的过滤"，方向理解反了。

⚠️

**SIP trunk 和 H.323 trunk 的 codec 协商差异** — SIP 用 SDP offer/answer，CUCM 上通过 SIP Profile 控制；H.323 用 H.245 信令。考题经常给一个"通话无语音"场景，答案是 codec 不匹配或 DTMF 方式（RFC 2833 vs in-band）配错。

⚠️

**Jabber MRA 的 Expressway-C/E 穿越流程** — MRA 不是 VPN，是 Expressway-E (DMZ) + Expressway-C (内网) 的 HTTPS 穿越。Jabber 先连 Expressway-E → 反向代理到 Expressway-C → 到 CUCM。证书链、DNS SRV 记录、Edge 防火墙端口（8443/TCP）任一环出错都注册失败。

⚠️

**Unity Connection 的 Call Handler 路由逻辑** — Call Handler 不是 Auto Attendant。Opening Greeting → 按键映射 → 转接规则，三层处理有严格优先级。考题给一个"来电转语音信箱失败"的场景，通常是 Call Routing Rule 优先级配错。

Frequently Asked Questions

If you plan to take Cisco CLCEI, start with real practice.

166 questions, chapter-by-chapter learning, mock exams, wrong-question review, and AI tutor support live in the exam page.

Go to exam prep

From $29 · 2 free chapters

Student reviews

Loading reviews…

Related certifications

Cisco CLCOR

Cisco · 专业级
$33065 questions120 min

Cisco CLCEI

Cisco · 专业级
$33065 questions120 min

Cisco CCNA

Cisco · 助理级
$330100 questions120 min
EXAM PREP

Cisco CLCEI Question Bank

Chapter-by-chapter learning + mock exams + AI tutor

166
Questions
6
Chapters
40h
Study
AI
Tutor
  • First 2 chapters free
  • Real exam format mock tests
  • AI-powered wrong answer review
  • Chapter progress tracking
From $29
Start Practice Now

Prep snapshot

Study chapters6
Practice questions166
Estimated hours40h

What is inside

  • 166+ practice questions focused on collaboration cloud and edge tasks
  • Coverage of Expressway, MRA, Webex hybrid services, and certificate handling
  • Practical review of edge deployment and troubleshooting scenarios
  • Mock exam aligned to the official 120-minute format
  • Detailed explanations that focus on how the collaboration pieces fit together